Subaru bulletin 09-111-24
What it saysThis bulletin announces the availability of new reprograming files for the Engine Control Module (ECM). NHTSA’s full summary ↓
Subaru filed this with NHTSA as a service bulletin dated Jan 8, 2024, received Feb 2, 2024, about the engine. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin announces the availability of new reprograming files for the Engine Control Module (ECM).
Trouble codes it names: P000A P000B P000C P000D P0016 P0017 P0018 P0019 P0087 all 9 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 09-111-24 | Service bulletin | Jan 8, 2024 | 10249600 | PDF, 981 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 40 complaints with NHTSA since 2015. 13 of them name Electrical System, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The battery and electrical system died while I was at a red light in traffic on my way to work. I was stuck on a major road with trucks and traffic behind me while I was stuck in the middle lane. I had to wait for help to be pushed out of traffic to the sidewalk and wait for a jump.
2023 Subaru Crosstrek · Electrical System · filed with NHTSA Aug 23, 2026 · ODI 11758851
Oct 7 2025 when me and my 6 year old daughter. Was leaving after picking her up at mom i drove off then came to stop sign so i slowly hit breaks and car accelerated very dangerous im very concerned
2023 Subaru Crosstrek · Engine · filed with NHTSA Oct 8, 2025 · ODI 11692207
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group30 other manufacturer communications filed against these Subaru models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Subaru list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 07-231-26 | Service bulletin | Aug 5, 2026 | This bulletin announces the service procedure for battery replacement on 2025-2026MY Impreza and Crosstrek. |
| 07-242-26 | Service bulletin | Jul 15, 2026 | This bulletin outlines a repair procedure to be performed if DTC B2781 is set in the steering lock control module. |
| 02-193-24R | Service bulletin | Jun 30, 2026 | This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel inject… |
| 09-74-21R | Service bulletin | Jun 26, 2026 | This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel inject… |
| 18-243-26 | Service bulletin | Jun 11, 2026 | This bulletin announces the elimination of oil spacers from both left- and right side camshaft carriers on FB2.5 engines. |
| 18-240-26 | Service bulletin | Jun 1, 2026 | "This bulletin provides a new diagnostic procedure for vehicles equipped with a Denso CP 1, 1.5 and 2.5 head units to provide an enhanced ve… |
| 18-230-26 | Service bulletin | May 1, 2026 | This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572… |
| 15-300-22R | Service bulletin | Jan 12, 2026 | This Service Information Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES). All Gen2 and Gen3 Telematic… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Subaru 09-111-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 09-111-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Subaru warranty extension on file lists the ones Subaru has filed.
Which vehicles does 09-111-24 cover?
The manufacturer filed it against 2 model years: 2023 Subaru Crosstrek, 2023 Subaru Impreza. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.