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Manufacturer communication · Service bulletin

Rolls-Royce bulletin A08202201UC

Rolls-Royce filed this with NHTSA as a service bulletin dated Aug 16, 2022, received Oct 17, 2022, about the equipment. It names 7 model years (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.

Kind Service bulletin Manufacturer date Aug 16, 2022 Received by NHTSA Oct 17, 2022 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA id
A08202201UCService bulletinAug 16, 202210224221

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Rolls-Royce A08202201UC a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A08202201UC repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A08202201UC cover?

The manufacturer filed it against 7 model years: 2022 Rolls-Royce Cullinan, 2021 Rolls-Royce Cullinan, 2020 Rolls-Royce Cullinan, 2019 Rolls-Royce Cullinan, 2018 Rolls-Royce Dawn, 2017 Rolls-Royce Dawn and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.