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Federal filingsHome›Bulletins›Rolls-Royce› A08202201UC
Manufacturer communication · Service bulletin

Rolls-Royce bulletin A08202201UC

What it saysThe vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. NHTSA’s full summary ↓

Rolls-Royce filed this with NHTSA as a service bulletin dated Aug 16, 2022, received Oct 17, 2022, about the equipment. It names 7 model years (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.

Kind Service bulletin Manufacturer date Aug 16, 2022 Received by NHTSA Oct 17, 2022 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A08202201UCService bulletinAug 16, 202210224221not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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More bulletins about the equipment

Source: same model, same component group

4 other manufacturer communications filed against these Rolls-Royce models under the same component group (equipment), newest first.

NumberKindDatedNHTSA’s summary
RR65537732Service bulletinMay 1, 2021The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur…
RR65217845Service bulletinApr 1, 2021The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very…
RR65503553Service bulletinNov 1, 2020Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine
RRA09202008Service bulletinSep 1, 2020An issue has been identified concerning the programming of all Ghost, Wraith and Dawn RR4/5/6 model variants with ISTA4.25 which includes ve…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Rolls-Royce, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Rolls-Royce A08202201UC a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A08202201UC repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does A08202201UC cover?

The manufacturer filed it against 7 model years: 2022 Rolls-Royce Cullinan, 2021 Rolls-Royce Cullinan, 2020 Rolls-Royce Cullinan, 2019 Rolls-Royce Cullinan, 2018 Rolls-Royce Dawn, 2017 Rolls-Royce Dawn and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.