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Manufacturer communication · Service bulletin

Rolls-Royce bulletin RRA04202206

Rolls-Royce filed this with NHTSA as a service bulletin dated Apr 28, 2022, received May 23, 2022, about the structure. It names 1 model year (2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The affected vehicles have been identified as having a potential issue concerning the bottom (lower) tailgate spindle drive mechanism.  It could be possible that faulty spindle drive for the bottom tailgate may have been installed, which could fail over time.  Note:  It is still possible to manually operate the bottom tailgate by hand.

Kind Service bulletin Manufacturer date Apr 28, 2022 Received by NHTSA May 23, 2022 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
RRA04202206Service bulletinApr 28, 202210212062not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Rolls-Royce RRA04202206 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the RRA04202206 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does RRA04202206 cover?

The manufacturer filed it against 1 model year: 2021 Rolls-Royce Cullinan. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.