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Manufacturer communication · Service bulletin

Rolls-Royce bulletin RRA04202203

What it saysThe Comfort Entry Access feature in the affected vehicles have been identified as having a potential issue which does not allow operation as intended. NHTSA’s full summary ↓

Rolls-Royce filed this with NHTSA as a service bulletin dated Apr 14, 2022, received May 23, 2022, about the structure. It names 3 model years (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The Comfort Entry Access feature in the affected vehicles have been identified as having a potential issue which does not allow operation as intended. Therefore, vehicles that have been identified within this campaign will need to have the Comfort Entry Access system deactivated

Kind Service bulletin Manufacturer date Apr 14, 2022 Received by NHTSA May 23, 2022 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
RRA04202203Service bulletinApr 14, 202210212061not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Rolls-Royce files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

More bulletins about the structure

Source: same model, same component group

5 other manufacturer communications filed against these Rolls-Royce models under the same component group (structure), newest first.

NumberKindDatedNHTSA’s summary
RRA01202501Service bulletinJan 22, 2025The tread plate should be gently pried up using an appropriate plastic wedge tool, and then the ribbon cable connector released.
A06200207LService bulletinJun 24, 2022Grille illumination update
A06202204Service bulletinJun 15, 2022Service Action Tailgate spindle drive replacement
RRA04202206Service bulletinApr 28, 2022The affected vehicles have been identified as having a potential issue concerning the bottom (lower) tailgate spindle drive mechanism.  It c…
RR65537744Service bulletinMay 1, 2021The glovebox has difficulty opening and closing, or in some instances will not open or close

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Rolls-Royce, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Rolls-Royce RRA04202203 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the RRA04202203 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does RRA04202203 cover?

The manufacturer filed it against 3 model years: 2022 Rolls-Royce Cullinan, 2022 Rolls-Royce Ghost, 2022 Rolls-Royce Phantom. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.