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Manufacturer communication · Service campaign

Rivian service campaign FSAM-1476

What it saysRivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1T and R1S vehicles that were manufactured with a certification label that has the incorrect manufacturing date. NHTSA’s full summary ↓

Rivian filed this with NHTSA as a service campaign dated Jul 24, 2025, received Aug 8, 2025 — 1 document under this number: RCA-60-25-001-1. It names 4 model years (2022–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

FSAM-1476: Rivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1T and R1S vehicles that were manufactured with a certification label that has the incorrect manufacturing date. Rivian will install an updated certification label. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

Manufacturer campaign id FSAM-1476 Kind Service campaign Manufacturer date Jul 24, 2025 Received by NHTSA Aug 8, 2025 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
RCA-60-25-001-1Service campaignJul 24, 202511021781PDF, 376 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Rivian files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 196 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Rivian, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Rivian FSAM-1476 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the FSAM-1476 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does FSAM-1476 cover?

The manufacturer filed it against 4 model years: 2023 Rivian R1S, 2022 Rivian R1S, 2023 Rivian R1T, 2022 Rivian R1T. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.