Ram bulletin S2523000004
What it saysRear Cargo Door(s) Difficult To Open With Handle. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Jan 16, 2025, about the structure. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Ram ProMaster bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRear Cargo Door(s) Difficult To Open With Handle. Handle Binds When Pulled.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2523000004 | Service bulletin | Jan 16, 2025 | 11012876 | PDF, 143 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2025 ProMaster →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ram bulletins for the ProMaster
A weekly email, sent only in a week when Ram files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 18 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group12 other manufacturer communications filed against the Ram ProMaster under the same component group (structure), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S1623000028 REV. I | Service bulletin | Jun 12, 2026 | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
| 23-015-26 | Service bulletin | May 5, 2026 | Missing Roof Rack Bracket Customers may comment on the following: ● Right front rack bracket is missing. This bulletin involves installing t… |
| S2623000019 | Service bulletin | Mar 27, 2026 | Water Leak From Roof Area. |
| 23-005-26 | Service bulletin | Mar 4, 2026 | Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/s… |
| 23-008-25 | Service bulletin | Sep 18, 2025 | Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps… |
| 23-031-25 | Service bulletin | Sep 12, 2025 | Windshield Crack at Lower Edge Customers may comment on the following: ● A crack (or cracks) at the bottom of the windshield. This bulletin… |
| 23-006-25 REV. B | Service bulletin | Jul 24, 2025 | Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear… |
| 23-054-24 | Service bulletin | Oct 15, 2024 | "C-Pillar Paint Mismatch The customer may comment on the following: ● Exterior paint color on leading edge of right body side panel mismatch… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram S2523000004 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2523000004 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2523000004 cover?
The manufacturer filed it against 2 model years: 2025 Ram ProMaster, 2024 Ram ProMaster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.