Ram bulletin S2508000030
What it says"Fleet Vehicles Equipped With Tailgate Only Unlock/Lock Delivered With Interim Key Fobs With Incorrect Button Graphics" NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Apr 24, 2025, received Apr 30, 2025, about the electrical system. It names 2 model years (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
"Fleet Vehicles Equipped With Tailgate Only Unlock/Lock Delivered With Interim Key Fobs With Incorrect Button Graphics"
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2508000030 | Service bulletin | Apr 24, 2025 | 11017340 | PDF, 209 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 68731574AA | — | — | |
| 68731649AA | — | — | |
| 68731575AA | Interim Fob Graphics Design Intent Fob Graphics | — | eBay Motors → |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 109 complaints with NHTSA since 2015. 69 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2025 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V826000 (ELECTRICAL SYSTEM); and the vehicle was taken to the dealer, where the instrument panel software update was completed; however, the instrument panel became inoperable after the update was completed.
2025 Ram 3500 · Electrical System · filed with NHTSA Apr 28, 2026 · ODI 11734265
While driving in 4x4 on a snow covered road, the truck simultaneously got a check engine light as well as several other error messages to include service required to the emergency braking and the trailer brake controller.
2025 Ram 2500 · Electrical System · filed with NHTSA Jan 22, 2026 · ODI 11712817
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group246 other manufacturer communications filed against these Ram models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-385-26 | Service bulletin | Oct 20, 2026 | Flash: Trailer Tow Module (TTM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message is displayed in… |
| S2608000039 | Service bulletin | Oct 16, 2026 | Trailer Reverse Steering Control Radio Soft Button Blinks Even Without a User-Initiated Calibration |
| 9100945 | Service bulletin | Oct 15, 2026 | FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Ba… |
| 9100938 | Service bulletin | Oct 15, 2026 | FUSE BLOCK - PWR DISTRIBUTION |
| 08-375-26 | Service bulletin | Oct 14, 2026 | Tow Nav Menu Option Unavailable - UBQ/UBW Customers may comment on the following: SYMPTOM: ● Tow Nav menu option is grayed out and cannot be… |
| 9100926 | Service bulletin | Sep 30, 2026 | WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numb… |
| 08-339-26 | Service bulletin | Sep 24, 2026 | Max Tow Right and Left Rear Wheel Speed Sensors Inoperable Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the… |
| 25-004-26 | Service bulletin | Sep 23, 2026 | Exhaust Gas Temperature (EGT) Sensor Water Intrusion ’s VIN MUST be listed in VIP or your RSU VIN list. NOTE: This bulletin applies to ● The… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram S2508000030 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2508000030 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2508000030 cover?
The manufacturer filed it against 2 model years: 2025 Ram 2500, 2025 Ram 3500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 1 May 2025 – 1 Aug 2025 — the build date is on the certification label in the driver’s door jamb.