Ram service campaign 96C
What it saysCustomer Satisfaction Notification 96C – Park Assis Module - Dealer Notification NHTSA’s full summary ↓
Ram filed this with NHTSA as a service campaign dated Sep 16, 2025, received Sep 24, 2025, about the electrical system — 1 document under this number: 96C Combo. It names 2 model years (2019–2020). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
Get the next Ram 1500 bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomer Satisfaction Notification 96C – Park Assis Module - Dealer Notification
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 96C Combo | Service campaign | Sep 16, 2025 | 11023334 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ram bulletins for the 1500
A weekly email, sent only in a week when Ram files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 2,139 complaints with NHTSA since 2015. 549 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Ram 1500, the 99 owners who gave an odometer reading for Electrical System reported it at a median of 19,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The 2020 Ram 1500 experienced while driving a "data bus failure". This failure caused the vehicle to loose power steering, brakes, ramdom instrumentation displays, wipers to come on, headlights to come on and off. Intermitant loss of trottle control. Happened 4 separate time.
2020 Ram 1500 · Electrical System · filed with NHTSA Jul 20, 2020 · ODI 11340331
The cluster screen went out while stopped at a stop light just 2 months after purchasing our brand new truck
2019 Ram 1500 · Electrical System · filed with NHTSA Dec 27, 2018 · ODI 11163709
In depth: 2020 Ram 1500 electrical problems → · 2019 Ram 1500 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group296 other manufacturer communications filed against the Ram 1500 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2608000041 | Service bulletin | Oct 22, 2026 | MIL-On After a Powertrain Control Module (PCM) Replacement |
| S2608000040 | Service bulletin | Oct 21, 2026 | The Customer States There Is a Blinking Odometer. Firmware Over-The-Air (FOTA) Fails With Message To Visit The Dealer. |
| 08-388-26 | Service bulletin | Oct 20, 2026 | R1H Radio U43.17 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● Screen freeze or radio re… |
| 08-386-26 | Service bulletin | Oct 20, 2026 | Flash: Trailer Tow Module (TTM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message is displayed in… |
| S2608000039 | Service bulletin | Oct 16, 2026 | Trailer Reverse Steering Control Radio Soft Button Blinks Even Without a User-Initiated Calibration |
| 08-280-26 | Service bulletin | Oct 16, 2026 | Flash: Integrated Trailer Control Module (ITCM) Update Customers may experience the following: SYMPTOM: ● "Check Trailer Turn Lamp" message… |
| 08-376-26 | Service bulletin | Oct 15, 2026 | Blindspot Alert Unavailable Service Required Warning Message Customers must experience on one or more of the following: SYMPTOM: ● “Blindspo… |
| 9100933 Rev 1 | Service bulletin | Oct 14, 2026 | FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working. A/C relay clutch not operating, dealers unnecessary replacing PDCs. Batte… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 96C a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 96C repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 96C cover?
The manufacturer filed it against 2 model years: 2020 Ram 1500, 2019 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.