Ram bulletin 2100224
What it saysFlash: Transmission Control Module (TCM) Updates Customers may experience one or more of the following: ? NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Jan 6, 2024, received Mar 18, 2024, about the electrical system. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFlash: Transmission Control Module (TCM) Updates Customers may experience one or more of the following: ? "Service Transmission" message in the Instrument Cluster panel (IPC). ? Erratic shift bump felt/heard. ? Transmission stuck in seventh gear. ? Inability to accelerate. ? Not enough power to tow. This bulletin involves reprogramming the TCM with the latest available software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2100224 | Service bulletin | Jan 6, 2024 | 10251828 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 66 complaints with NHTSA since 2015. 19 of them name Electrical System, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently illuminated while the seat belt was securely buckled.
2023 Ram 3500 · Electrical System · filed with NHTSA Jun 25, 2026 · ODI 11746488
The contact owns a 2023 Ram 2500. The contact stated while driving approximately 74 MPH, the EGR valve de-energized seizing the turbo, causing the vehicle do decelerate to 30 MPH in less than a quarter mile. The check engine warning light was illuminated.
2023 Ram 2500 · Electrical System · filed with NHTSA Jul 11, 2024 · ODI 11601186
Transmission just started shifting very hard causing the truck to shake. Truck was fine last week, mileage is 9600. Have notified the dealer, they said to bring it it in. There is no warning lights or alerts
2023 Ram 2500 · Power Train · filed with NHTSA Sep 21, 2024 · ODI 11615778
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group246 other manufacturer communications filed against these Ram models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-385-26 | Service bulletin | Oct 20, 2026 | Flash: Trailer Tow Module (TTM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message is displayed in… |
| S2608000039 | Service bulletin | Oct 16, 2026 | Trailer Reverse Steering Control Radio Soft Button Blinks Even Without a User-Initiated Calibration |
| 9100945 | Service bulletin | Oct 15, 2026 | FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Ba… |
| 9100938 | Service bulletin | Oct 15, 2026 | FUSE BLOCK - PWR DISTRIBUTION |
| 08-375-26 | Service bulletin | Oct 14, 2026 | Tow Nav Menu Option Unavailable - UBQ/UBW Customers may comment on the following: SYMPTOM: ● Tow Nav menu option is grayed out and cannot be… |
| 9100926 | Service bulletin | Sep 30, 2026 | WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numb… |
| 08-339-26 | Service bulletin | Sep 24, 2026 | Max Tow Right and Left Rear Wheel Speed Sensors Inoperable Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the… |
| 25-004-26 | Service bulletin | Sep 23, 2026 | Exhaust Gas Temperature (EGT) Sensor Water Intrusion ’s VIN MUST be listed in VIP or your RSU VIN list. NOTE: This bulletin applies to ● The… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 2100224 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2100224 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 2100224 cover?
The manufacturer filed it against 2 model years: 2023 Ram 2500, 2023 Ram 3500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.