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Manufacturer communication · Warranty extension

Ram warranty extension 100490

Ram filed this with NHTSA as a warranty extension dated Sep 11, 2024, received Sep 17, 2024, about the power train. It names 6 model years (2019–2024). A warranty extension is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

"WARRANTY BULLETIN D-24-15 Addition of Rear Axle / Differential Assembly for 2019 - 2024 RAM 3500 Cab Chassis (DD) to the Powertrain Service Center (PTSC) Pre-Authorization Program ALL DEALERS"

Kind Warranty extension Manufacturer date Sep 11, 2024 Received by NHTSA Sep 17, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
100490Warranty extensionSep 11, 202411007832not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 100490 a recall?

No. A warranty extension is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 100490 repair free?

A warranty extension is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 100490 cover?

The manufacturer filed it against 6 model years: 2024 Ram 3500, 2023 Ram 3500, 2022 Ram 3500, 2021 Ram 3500, 2020 Ram 3500, 2019 Ram 3500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.