Ram bulletin 09-007-25
What it says"Heavy Duty Exhaust Gas Recirculation (EGR) Value Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P1404 - EGR… NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Apr 3, 2025, received Apr 8, 2025, about the fuel/propulsion system. It names 4 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
"Heavy Duty Exhaust Gas Recirculation (EGR) Value Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1404 - EGR Position Sensor Rationality Closed This bulletin involves replacing the EGR valve."
Trouble codes it names: P1404
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 09-007-25 | Service bulletin | Apr 3, 2025 | 11016873 | PDF, 133 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 04627465AG | EGR Valve | — | eBay Motors → |
| 04627541AC | EGR Mounting Gasket | — | eBay Motors → |
| 05281349AA | EGR Tube Gasket | — | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 25-01-45-90 | EGR Valve - Replace | 0.8 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Ram 4500; 2024 Ram 5500.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 103 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group16 other manufacturer communications filed against these Ram models under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 113783 | Service bulletin | Jul 30, 2026 | MODULE & MODULE KIT - FUEL PUMP/LEVEL UNIT |
| 9100833 REV1 | Service bulletin | Jul 6, 2026 | Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and driv… |
| 9100833 | Service bulletin | Jun 17, 2026 | Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and driv… |
| 14-004-26 | Service bulletin | Apr 16, 2026 | Water In Fuel (WIF) Indicator Light Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM:… |
| S2525000002 REV. A | Service bulletin | Mar 31, 2026 | Diesel Exhaust Fluid (DEF) Gauge Fluctuates Or Is Erratic. Diagnostic Trouble Code (DTC) P203F – Reductant Level Too Low. |
| S2514000002 REV. A | Service bulletin | Mar 31, 2026 | Longer Than Expected, Extended Crank Time After Fuel Level Run Too Low Or After Fuel Filter/System Servicing. Some customers may experience… |
| 14-001-26 | Service bulletin | Mar 10, 2026 | Fuel Leaking From Fuel Heater Harness Connector Customers may comment on the following: SYMPTOM: ● Fuel is leaking. This bulletin involves i… |
| 14-016-25 | Service bulletin | Nov 21, 2025 | Unable To Install The Left-Hand Power Take-Off (PTO) Unit Upfitters or technicians may experience the following: ● Unable to install the lef… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 09-007-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 09-007-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 09-007-25 cover?
The manufacturer filed it against 4 model years: 2024 Ram 2500, 2024 Ram 3500, 2024 Ram 4500, 2024 Ram 5500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 18 May 2024 – 11 Oct 2024 — the build date is on the certification label in the driver’s door jamb.