Ram bulletin 09-001-24 REV. C
What it says"Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold." NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Jul 13, 2024, received Jul 17, 2024, about the engine. It names 6 model years (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold."
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 09-001-24 REV. C | Service bulletin | Jul 13, 2024 | 11004891 | PDF, 118 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 3,684 complaints with NHTSA since 2015. 1,011 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Ram 1500, the 60 owners who gave an odometer reading for Engine reported it at a median of 26,393 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
While driving and slowing for a traffic light, my 2023 Ram 1500 Limited 4X4 began to immediately slow, and I observed the gear selector engage from drive to park, back to drive and back to park, and engaging the emergency brake. The vehicle ceased operating. I was able to engage the emergency flashers and restart the vehicle.
2023 Ram 1500 · Engine · filed with NHTSA Mar 23, 2024
Making a right hand turn into school parking lot at 7:11 am this morning the engine died, steering went stiff and emergence parking break set. Almost caused a very serious accident with injury's to multiple minors. Was moving 11 MPH with my foot on the brake into the right turn, when I let off the brake the engine died.
2021 Ram 1500 · Engine · filed with NHTSA May 24, 2021
The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed.
2024 Ram 1500 · Engine · filed with NHTSA Nov 6, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group84 other manufacturer communications filed against the Ram 1500 under the same component group (engine), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 18-078-26 | Service bulletin | Sep 26, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 9100898 | Service bulletin | Sep 8, 2026 | Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL… |
| 18-077-26 | Service bulletin | Aug 19, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may… |
| 9100861 | Service bulletin | Aug 18, 2026 | PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run… |
| 18-075-26 | Service bulletin | Jul 24, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-072-26 | Service bulletin | Jul 22, 2026 | GMET6 SO MIL Changes At Elevation Above 1,000 FT Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle m… |
| 09-012-26 | Service bulletin | Jun 18, 2026 | Oil Pan Leak Customers may experience the following: SYMPTOM: ● 'Low Oil Level' message on in the Instrument Panel Cluster (IPC). ● Oil Leak… |
| S2609000009 | Service bulletin | Jun 15, 2026 | Check Engine Light (CEL) Illuminated with Diagnostic Trouble Code (DTC) P0106 Manifold Absolute Pressure Sensor Performance Setting In The P… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 09-001-24 REV. C a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 09-001-24 REV. C repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 09-001-24 REV. C cover?
The manufacturer filed it against 6 model years: 2024 Ram 1500, 2023 Ram 1500, 2022 Ram 1500, 2021 Ram 1500, 2020 Ram 1500, 2019 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.