Ram bulletin 0818423
What it saysACC Etching on Start/Stop Button Shy Customers may experience: ? NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Jul 27, 2023, received Sep 25, 2023, about the parking brake. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Ram 1500 bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationACC Etching on Start/Stop Button Shy Customers may experience: ? ACC (Accessory Position) etching missing on Stop/Start button. This bulletin involves inspecting and possibly replacing the Keyless Ignition Node (KIN). NOTE: There is no issue with the ignition switch or the switching of positions, but with the indication of the ACC lamp around the switch when in the ACC position. There is also cluster EVIC indication when the ignition is in the ACC position.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 0818423 | Service bulletin | Jul 27, 2023 | 10242831 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ram bulletins for the 1500
A weekly email, sent only in a week when Ram files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 205 complaints with NHTSA since 2015. 118 of them name Electrical System, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Ram 1500, the 12 owners who gave an odometer reading for Electrical System reported it at a median of 14,818 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
While driving and slowing for a traffic light, my 2023 Ram 1500 Limited 4X4 began to immediately slow, and I observed the gear selector engage from drive to park, back to drive and back to park, and engaging the emergency brake. The vehicle ceased operating. I was able to engage the emergency flashers and restart the vehicle.
2023 Ram 1500 · Engine · filed with NHTSA Mar 23, 2024 · ODI 11579083
There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams.
2023 Ram 1500 · Electrical System · filed with NHTSA Oct 8, 2023 · ODI 11548935
In depth: 2023 Ram 1500 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 0818423 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0818423 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 0818423 cover?
The manufacturer filed it against 1 model year: 2023 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.