Ram bulletin 08-325-25
What it saysSecurity Gateway Module (SGW) Software Update Customers may experience one or more of the following: SGW module is not responding to diagnostics and showing offline. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Oct 18, 2025, received Oct 2, 2025, about the electrical system — 2 documents under this number: 08-325-25 REV. A and 1 more. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSecurity Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA apprears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.
Trouble codes it names: U3033
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-325-25 REV. A | Service bulletin | Oct 18, 2025 | 11024594 | |
| 08-325-25 | Service bulletin | Sep 27, 2025 | 11023597 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 43 complaints with NHTSA since 2015. 29 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2025 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V826000 (ELECTRICAL SYSTEM); and the vehicle was taken to the dealer, where the instrument panel software update was completed; however, the instrument panel became inoperable after the update was completed.
2025 Ram 3500 · Electrical System · filed with NHTSA Apr 28, 2026 · ODI 11734265
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group218 other manufacturer communications filed against the Ram 3500 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-385-26 | Service bulletin | Oct 20, 2026 | Flash: Trailer Tow Module (TTM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message is displayed in… |
| S2608000039 | Service bulletin | Oct 16, 2026 | Trailer Reverse Steering Control Radio Soft Button Blinks Even Without a User-Initiated Calibration |
| 08-375-26 | Service bulletin | Oct 14, 2026 | Tow Nav Menu Option Unavailable - UBQ/UBW Customers may comment on the following: SYMPTOM: ● Tow Nav menu option is grayed out and cannot be… |
| 9100926 | Service bulletin | Sep 30, 2026 | WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numb… |
| 08-339-26 | Service bulletin | Sep 24, 2026 | Max Tow Right and Left Rear Wheel Speed Sensors Inoperable Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the… |
| 25-004-26 | Service bulletin | Sep 23, 2026 | Exhaust Gas Temperature (EGT) Sensor Water Intrusion ’s VIN MUST be listed in VIP or your RSU VIN list. NOTE: This bulletin applies to ● The… |
| 9100923 | Service bulletin | Sep 21, 2026 | AIR CLEANER - NONE Instruction to Dealers while ordering the PN# 68137142AD. 1. If the Air Cleaner Assembly is functional and only the MAF S… |
| 9100922 | Service bulletin | Sep 15, 2026 | SENSOR Exhaust Temperature If this sensor is being replaced due to an early-life P242B pending fault code, clear the fault code and perform… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 08-325-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-325-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 08-325-25 cover?
The manufacturer filed it against 1 model year: 2025 Ram 3500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.