Ram bulletin 08-256-24
What it says"Cancel Ring Unclipped Customers may experience the following: Buzz, squeak or rattle when turning steering wheel. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Dec 14, 2024, received Dec 18, 2024, about the steering. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
"Cancel Ring Unclipped Customers may experience the following: ● Buzz, squeak or rattle when turning steering wheel. This bulletin involves replacing the Steering Column Control Module (SCCM)."
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-256-24 | Service bulletin | Dec 14, 2024 | 11011930 | PDF, 128 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 68525564AE | SWITCH, Multifunction SCCM with heated wheel | — | eBay Motors → |
| 68525565AE | SWITCH, Multifunction SCCM without heated | — | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 08-19-27-91 | Replace SCCM (1 - Semi-Skilled) 6 - Electrical and Body Systems | 0.5 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 371 complaints with NHTSA since 2015.
Brand new 2025 Ram 1500 Bighorn/Lonestar purchased on 10/24/24. From day 1 it pulls to the right at highways speeds. The dealer has tried to fix the issue with alignment two times, but not luck, they don’t know what is wrong because all the numbers in alignment are green and good.
2025 Ram 1500 · Steering · filed with NHTSA Feb 4, 2025 · ODI 11640568
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group12 other manufacturer communications filed against the Ram 1500 under the same component group (steering), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-149-26 REV. A | Service bulletin | Oct 6, 2026 | Flash: Electric Power Steering (EPS) Module Updates Customers may experience the following: SYMPTOM: ● Battery drain due to the EPS system s… |
| 113672 | Service bulletin | Jul 23, 2026 | GEAR KIT - RING AND PINION |
| S2608000016 | Service bulletin | Apr 17, 2026 | Heated Steering Wheel Operates Intermittently |
| S2623000009 | Service bulletin | Feb 18, 2026 | Buzz Squeak Rattle (BSR) Noises Turning The Steering Wheel. May Occur After Recent Repair. |
| S2519000010 | Service bulletin | Oct 24, 2025 | Steering Pull That Improves As The Truck Is Driven. Vehicle May Have Had Recent Steering Or Suspension Repair. |
| 9100575 | Service bulletin | May 20, 2025 | Gear rack and pinion: Custodian would encounter steer feel being heavier and may feel some pulling. Customer may complain the steering feel… |
| S2519000001 | Service bulletin | Feb 25, 2025 | Steering Drift And Or Pull. |
| 9100487 | Service bulletin | Jan 15, 2025 | MODULE Steering Control Before replacing the steering column control module (SCCM) due to turn signal inop, wipers inop, steering controls i… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 08-256-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-256-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 08-256-24 cover?
The manufacturer filed it against 1 model year: 2025 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 31 Oct 2024 — the build date is on the certification label in the driver’s door jamb.