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Federal filingsHome›Bulletins›Ram› 08-201-24
Manufacturer communication · Service bulletin

Ram bulletin 08-201-24

What it says"Forward Collision Warning (FCW) Light On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B1006-49 - Half (Haptic… NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Oct 23, 2024, received Sep 17, 2024, about the forward collision avoidance — 2 documents under this number: 08-201-24 REV. A and 1 more. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built on or before 11 Sep 2024 “Built on or before September 11, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

"Forward Collision Warning (FCW) Light On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B1006-49 - Half (Haptic Lane Feedback) - Internal Electronic Failure. Customers may experience the following: ● FCW light on. This bulletin involves updating the FFCM - HALF with the latest software and possibly replacing."

Kind Service bulletin Manufacturer date Oct 23, 2024 Received by NHTSA Sep 17, 2024 Components Forward Collision Avoidance, Structure, Electrical System, Lane Departure First dated Sep 11, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
08-201-24 REV. AService bulletinOct 23, 202411009473PDF, 135 KB
08-201-24Service bulletinSep 11, 202411007843PDF, 134 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
68563796AAEMEA—eBay Motors →

Labour operations and the time the manufacturer allows

OperationDescriptionTime
18-20-08-96Module, Haptical Lane Feedback (HALF) - Reprogram0.3 hrs
18-20-08-50Module, Haptical Lane Feedback (HALF) - Replace and Program0.9 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the warnings for the 2023 ProMaster →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 101 complaints with NHTSA since 2015. 35 of them name Electrical System, Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On 10/24, a rented van (from Budget Truck Rental) was parked and stationary on private commercial property (a warehouse lot) when a fire originated in the engine compartment area. The fire rapidly escalated, causing severe damage to the van itself, and resulting in the total loss of a second, adjacent rented van.

2023 Ram ProMaster · Electrical System · filed with NHTSA Nov 4, 2025 · ODI 11697448

The contact drives a company-owned 2023 Ram ProMaster 1500. The contact stated that while driving at an undisclosed speed, the driver's side A-pillar trim was blocking the side view mirror, creating a hazard for the driver, because there was a limited side view while driving.

2023 Ram ProMaster · Structure · filed with NHTSA Apr 15, 2025 · ODI 11654837

Blind Spot Alert Unavailable. Service Required. Randomly occurs with potential for accidents while changing lanes. Dealer confirmed event but was unable to resolve. Appears many Promasters since 2021 experience same problem

2023 Ram ProMaster · Lane Departure · filed with NHTSA Oct 4, 2025 · ODI 11691377

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the forward collision avoidance

Source: same model, same component group

1 other manufacturer communication filed against the Ram ProMaster under the same component group (forward collision avoidance), newest first.

NumberKindDatedNHTSA’s summary
08-199-24Service bulletinOct 23, 2024"Forward Collision Warning (FCW) Light On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exh…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 08-201-24 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 08-201-24 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 08-201-24 cover?

The manufacturer filed it against 1 model year: 2023 Ram ProMaster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 11 Sep 2024 — the build date is on the certification label in the driver’s door jamb.