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Manufacturer communication · Service campaign

Porsche service campaign WRG8

What it saysTechnical information for workshop campaign WRG8 - replacing coolant regulator for MY19-22 Cayenne Turbo NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service campaign dated Aug 16, 2025, received Sep 8, 2025, about the engine — 3 documents under this number: No. WRG8 (2 filings) and 1 more. It names 5 model years (2019–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Technical information for workshop campaign WRG8 - replacing coolant regulator for MY19-22 Cayenne Turbo

Manufacturer campaign id WRG8 Kind Service campaign Manufacturer date Aug 16, 2025 Received by NHTSA Sep 8, 2025 Components Engine First dated Aug 12, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
WRG8Service campaignAug 16, 202511023003PDF, 12 KB
No. WRG8Service campaignAug 12, 202511022891PDF, 381 KB
No. WRG8Service campaignAug 12, 202511022890PDF, 394 KB

What the document itself lists

Labour operations and the time the manufacturer allows

OperationDescriptionTime
WRG80000003Refrigerant R1234yf 1p i e c e 1) For warranty processing, enter the corresponding…6.6 hrs
R1234—6.6 hrs

Read by machine from the document NHTSA serves (21 pages), read Sep 30, 2026. A part number is shown only where it matches Porsche’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 103 complaints with NHTSA since 2015. 16 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

While driving my 2019 Porsche Cayenne S on the freeway, the check-engine light came on, followed by a message on the dashboard that read “Engine Control fault – Driving permitted – Visit workshop.” Moments later, the vehicle suddenly lost power and decelerated from about ~75 mph to around 55 mph, even though my foot was still on the…

2019 Porsche Cayenne · Engine · filed with NHTSA Nov 9, 2025 · ODI 11698394

On my 2021 Porsche Cayenne Base, which is equipped with the 3.0L V6 EA839 engine, I brought the vehicle to the dealership for a recall service. During inspection, the dealership found a leaking water pump and quoted $8,500 for repairs. There were no visible signs of a coolant leak on the ground, indicating an internal seal failure.

2021 Porsche Cayenne · Engine · filed with NHTSA Aug 31, 2026 · ODI 11760942

This engine EA839 is the same engine installed in Audi’s and which has a massive engine replacement going on now. It seems that the above engine has what is called piston slap or rocker arm failure which requires a complete engine replacement.

2020 Porsche Cayenne · Engine · filed with NHTSA Sep 9, 2026 · ODI 11763010

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

158 other manufacturer communications filed against the Porsche Cayenne under the same component group (engine), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 31-26Service bulletinSep 22, 2026Symptom based workshop manual for a Warning Message in Instrument Cluster: Fault Memory Entry “P060700 - Control Unit Reset” in The Front/Re…
No. 30-26Service bulletinSep 22, 2026Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils
No. 29-26Service bulletinSep 22, 2026Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils
No. 27-26Service bulletinSep 22, 2026Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils. Note that the bulletin covers all models back to model year 198…
No. 25-26Service bulletinSep 22, 2026Manufacturer's Certificate for Overview of Approved Porsche A40 Engine Oils. Note that this bulletin covers all vehicles from model year 199…
No. 36-26Service bulletinSep 8, 2026Symptom based workshop manual for Door Window Moves Up / Down Very Slowly or Reverses
GR13D803Service bulletinAug 28, 2026Parts Withdrawal - Control Valve
GR13D802Service bulletinAug 10, 2026Parts Information for Parts Withdrawal - Coolant Regulator Housing

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche WRG8 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the WRG8 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does WRG8 cover?

The manufacturer filed it against 5 model years: 2023 Porsche Cayenne, 2022 Porsche Cayenne, 2021 Porsche Cayenne, 2020 Porsche Cayenne, 2019 Porsche Cayenne. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.