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Manufacturer communication · Service bulletin

Porsche bulletin WPQ7

What it saysPorsche intranet posting with information on workshop campaign - WPQ7 - Replacing Front Left and Right Backrest Covers and Headrest Covers NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service bulletin dated Apr 8, 2024, received May 3, 2024, about the seats. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Porsche intranet posting with information on workshop campaign - WPQ7 - Replacing Front Left and Right Backrest Covers and Headrest Covers

Kind Service bulletin Manufacturer date Apr 8, 2024 Received by NHTSA May 3, 2024 Components Seats

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
WPQ7Service bulletinApr 8, 202410254158PDF, 7 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Porsche bulletins for the 911

A weekly email, sent only in a week when Porsche files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 10 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the seats

Source: same model, same component group

5 other manufacturer communications filed against the Porsche 911 under the same component group (seats), newest first.

NumberKindDatedNHTSA’s summary
No D769Service bulletinMar 9, 2026Parts information for Parts Withdrawal - Repair Set for Seat Occupied Sensor. Part numbers 9J1881256AJ, 9J1881256AK, 9J1881256AL, 9J1881256A…
No. D767Service bulletinFeb 27, 2026Parts information for parts withdrawal for Repair Set for Seat Occupied Sensor. Parts involved are 95C881256F and 95C881256H. The cars affec…
No. 69-25Service bulletinAug 27, 2025Symptom based workshop manual for a Front Seat Symptom - Front Seat Rattling/Creaking (Folding Sports Bucket Seat) - Rework Front Seat…
WRJ0Service campaignOct 31, 2024Porsche intranet posting with information on stop delivery - WRJ0. Replacing the heating element for the left and right front seat and backr…
No. 101-24Service bulletinOct 31, 2024Technical information on WRJ0 – Replace Front Left and Right Seat and Backrest Heating Element for the 911

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche WPQ7 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the WPQ7 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.

Which vehicles does WPQ7 cover?

The manufacturer filed it against 2 model years: 2024 Porsche 911, 2023 Porsche 911. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.