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Manufacturer communication · Service bulletin

Porsche bulletin WPQ1

What it saysPorsche intranet posting with information on workshop campaign - WPQ1 - Checking top door hinges (body side) and reworking if necessary NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service bulletin dated Apr 8, 2024, received May 4, 2024, about the equipment. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Porsche intranet posting with information on workshop campaign - WPQ1 - Checking top door hinges (body side) and reworking if necessary

Kind Service bulletin Manufacturer date Apr 8, 2024 Received by NHTSA May 4, 2024 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
WPQ1Service bulletinApr 8, 202410254163PDF, 12 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Porsche files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 3 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

29 other manufacturer communications filed against the Porsche 911 under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 210-20Service bulletinApr 22, 2024Instructions on how to replace the intake pipe in the event that there is a leak on the right side of the turbocharger.
No. 193-23Service bulletinApr 8, 2024Technical information for WPQ7 - replacing front left and right backrest covers and headrest covers
No. 147-18Service bulletinJan 26, 2024Technical information for the complaint - rattling noise from around the crank drive
WPQ2Service bulletinJan 20, 2024Porsche intranet posting with information on workshop campaign WPQ2 - recoding loudspeaker amplifier
No. 121-23Service bulletinJan 19, 2024Technical information for WPH6 - replacing air cleaner housings and air cleaner cartridges
WPH7Service bulletinDec 7, 2023Porsche intranet posting with information on workshop campaign WPH7 - reworking contact assignment on the convertible top plug
No. 19-21Service bulletinNov 15, 2023Instructions on how to fix a blurred camera image of the reverse camera, or water stains on the lens.
No. 38-23Service bulletinNov 14, 2023Instructions on manufactures certificate for approved Porsche C40 engine oils

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche WPQ1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the WPQ1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.

Which vehicles does WPQ1 cover?

The manufacturer filed it against 1 model year: 2023 Porsche 911. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.