Porsche bulletin No. 2407.5
What it saysInstructions on advanced technical information for the surround view intermittent operation on the 911 NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated Oct 11, 2025, received Nov 6, 2025, about the visibility/wiper. It names 5 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationInstructions on advanced technical information for the surround view intermittent operation on the 911
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 2407.5 | Service bulletin | Oct 11, 2025 | 11025080 | PDF, 561 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 70411952 | — | 50 TU |
Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches Porsche’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 33 complaints with NHTSA since 2015. 6 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
My 2020 Porsche 911 was two days old when I get a "ignition lock error-service required". The next day the tachometer stopped working. After the dealer fixed the problem, I drove home and park the car for two days. The next day the car would not start.
2020 Porsche 911 · Electrical System · filed with NHTSA Feb 11, 2020 · ODI 11308635
Rear camera has failed twice since the recall was performed. The recall was performed on 20 May 2026. The first failure occurred on 27 May 2026. The second on 1 July 2026
2023 Porsche 911 · Electrical System · filed with NHTSA Jul 3, 2026 · ODI 11748176
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group29 other manufacturer communications filed against the Porsche 911 under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 34-26 | Service bulletin | Sep 29, 2026 | Manufacturer's Certificate for Approval: Wheels and Tires. Note that this bulletin covers MY25+ 911 GT3, GT3 Touring, and GT3 S/C |
| 43-26 | Warranty extension | Sep 1, 2026 | Technical Information for Warranty Extension for Front Door Wiring Harness related to Real Top View (RTV) issues |
| No. 76-26 | Service bulletin | Aug 18, 2026 | Technical Information for Replacement Requirement for Left Door Window Pane - Change of Supplier: Using the Door Window Panes of the 911… |
| No. 03-26-2 | Service bulletin | May 20, 2026 | Technical information for a Complaint Regarding the Camera View (Real Top View) in the PCM Central Display |
| No. 03-26-1 | Service bulletin | May 20, 2026 | Technical information for a Complaint Regarding the Camera View (Real Top View) in the PCM Central Display |
| No. D765 | Service bulletin | Feb 17, 2026 | Parts information for parts withdrawal involving the Window regulator motor. The part numbers affected are PAB959801 and PAB959802. The vehi… |
| No. D753 | Service bulletin | Jan 21, 2026 | Parts information for Parts Withdrawal - LED Headlight. Vehicles affected are cars that use the part numbers in the attached PDF. |
| No. 2531 | Service bulletin | Nov 21, 2025 | Instructions on advanced technical information for the Surround View Static Calibration – Explanation of Debug Screen |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. 2407.5 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. 2407.5 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. 2407.5 cover?
The manufacturer filed it against 5 model years: 2024 Porsche 911, 2023 Porsche 911, 2022 Porsche 911, 2021 Porsche 911, 2020 Porsche 911. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.