Porsche bulletin No. 1-23
What it saysInstallation and conversion instructions of the Porsche front and rear cameras for the Cayenne. NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated Jun 25, 2025, received Sep 9, 2023, about the visibility/wiper — 3 documents under this number. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationInstallation and conversion instructions of the Porsche front and rear cameras for the Cayenne.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 1-23 | Service bulletin | Jun 25, 2025 | 11020504 | PDF, 1,879 KB |
| No. 1-23 | Service bulletin | Apr 5, 2024 | 10253905 | PDF, 1,746 KB |
| No. 1-23 | Service bulletin | Aug 11, 2023 | 10242097 | PDF, 1,746 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 5 complaints with NHTSA since 2015. 3 of them name Forward Collision Avoidance, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The rotary volume control knob on the center console of my 2024 Porsche Cayenne Coupe detached during normal, routine interior cleaning while the vehicle was stationary. The knob lifted off the control shaft with minimal contact from a standard handheld vacuum nozzle.
2024 Porsche Cayenne · Electrical System · filed with NHTSA Dec 1, 2025 · ODI 11702293
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group24 other manufacturer communications filed against the Porsche Cayenne under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 96-26 | Service bulletin | Sep 24, 2026 | Symptom-based workshop manual for Noises from Front Wiper Blade |
| No. 37-26 | Service bulletin | Sep 22, 2026 | Symptom based workshop manual for Information Messages Regarding Assistance System Failures, Fault Memory Entry: Implausible Chassis Number… |
| 43-26 | Warranty extension | Sep 1, 2026 | Technical Information for Warranty Extension for Front Door Wiring Harness related to Real Top View (RTV) issues |
| No. 80-26 | Service bulletin | Aug 25, 2026 | Symptom-based workshop manual for Reworking Squeaking and/or Creaking Noises from the Panoramic Roof Area - Roof Module and Roof Trim Panel |
| WTL3 | Service campaign | Aug 21, 2026 | Technical Information for Workshop Campaign WTL3 - Replacing Seal for Roof Module. Note that this Campaign is only applicable to all Cayenne… |
| No. D765 | Service bulletin | Feb 17, 2026 | Parts information for parts withdrawal involving the Window regulator motor. The part numbers affected are PAB959801 and PAB959802. The vehi… |
| No. 57-25 | Service bulletin | Jan 29, 2026 | Technical information for Sporadic Error Message "Tail Light Defective" in the Instrument Cluster or Brake Lights Lighting up after Locking |
| No. D753 | Service bulletin | Jan 21, 2026 | Parts information for Parts Withdrawal - LED Headlight. Vehicles affected are cars that use the part numbers in the attached PDF. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. 1-23 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. 1-23 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. 1-23 cover?
The manufacturer filed it against 1 model year: 2024 Porsche Cayenne. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.