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Manufacturer communication · Service campaign

Porsche service campaign ARB2

Porsche filed this with NHTSA as a service campaign dated Aug 27, 2024, received Sep 5, 2024, about the suspension — 2 documents under this number: No. 122-24. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Technical information for replacing upper trailing arm on the front axle

Manufacturer campaign id ARB2 Kind Service campaign Manufacturer date Aug 27, 2024 Received by NHTSA Sep 5, 2024 Components Suspension First dated Aug 15, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
No. 122-24Service campaignAug 27, 202411007094not yet checked
No. 122-24Service campaignAug 15, 202411007040not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche ARB2 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ARB2 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does ARB2 cover?

The manufacturer filed it against 1 model year: 2024 Porsche Cayenne. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.