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Manufacturer communication · Service campaign

Porsche service campaign ARB2

What it saysTechnical information for replacing upper trailing arm on the front axle NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service campaign dated Aug 27, 2024, received Sep 5, 2024, about the suspension — 2 documents under this number: No. 122-24 (2 filings). It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Technical information for replacing upper trailing arm on the front axle

Manufacturer campaign id ARB2 Kind Service campaign Manufacturer date Aug 27, 2024 Received by NHTSA Sep 5, 2024 Components Suspension First dated Aug 15, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
No. 122-24Service campaignAug 27, 202411007094PDF, 261 KB
No. 122-24Service campaignAug 15, 202411007040PDF, 301 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Porsche files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 5 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

9 other manufacturer communications filed against the Porsche Cayenne under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
SPTL2608Service bulletinAug 17, 2026Special Tools and Equipment Information for alignment machines - Q2 2026 Software Spec Update Available
WTF4Service campaignJul 6, 2026Replacement of Front or Rear Spring Damper
2605Service bulletinJun 16, 2026E3PA, G3 Pressure Sensor for Leveling System - Implausible Signal
No. D781Service bulletinApr 18, 2026Parts information for parts withdrawal involving (992513031K) Shock absorber (spring cyl.). The vehicles affected are ones that use the part…
No. D757Service bulletinFeb 2, 2026Parts information for parts withdrawal involving the retaining spring. The vehicles affected are cars that use part number 95C615269E
No. D705Service bulletinDec 4, 2024Parts information for parts withdrawal for information on the cardan shaft and shock absorber. The vehicles affected are cars that use part…
No. D705.1Service bulletinDec 4, 2024Parts information for parts withdrawal for information on the cardan shaft and shock absorber. The vehicles affected are cars that use part…
WRL3Service campaignAug 3, 2024Porsche intranet posting with information on WRL3 stop delivery - checking trailing arm on the rear axle and replace if necessary

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche ARB2 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ARB2 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does ARB2 cover?

The manufacturer filed it against 1 model year: 2024 Porsche Cayenne. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.