Polestar service campaign SP1062
Polestar filed this with NHTSA as a service campaign dated Jul 23, 2025, received Aug 18, 2025, about the unknown or other. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPolestar Automotive USA and Polestar Automotive Canada, on behalf of Polestar Performance AB, has decided to launch Service Action SP1062: Polestar 3 Software Update on certain model year 2025 Polestar 3 vehicles. Polestar has identified that certain Polestar 3 vehicles have software version 1.2.16 or below. New and improved software has been released to bring these vehicles up to the latest software baseline. The corrective action is to perform a Total Software Upgrade. A total of 157 U.S. and 18 Canadian vehicles are affected by this service action.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SP1062 | Service campaign | Jul 23, 2025 | 11021911 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Polestar SP1062 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SP1062 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SP1062 cover?
The manufacturer filed it against 1 model year: 2025 Polestar 3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.