Polestar service campaign DP1048
What it saysPolestar Automotive USA on behalf of Polestar Performance AB, have decided to launch Delivery Action DP1048: Polestar 3 Cell modules on certain Model Year 2025 Polestar 3 vehicles. NHTSA’s full summary ↓
Polestar filed this with NHTSA as a service campaign dated Mar 13, 2025, received Apr 15, 2025, about the fuel/propulsion system — 2 documents under this number. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPolestar Automotive USA on behalf of Polestar Performance AB, have decided to launch Delivery Action DP1048: Polestar 3 Cell modules on certain Model Year 2025 Polestar 3 vehicles. Polestar has identified that one or more cell modules in the high voltage battery have been drained below the allowed voltage level. As a result, these battery cells cannot be charged. The corrective action is to identify any defective cell modules by performing a component test in VIDA. When the test has been executed, VIDA will state which repairs are needed. IMPORTANT NOTE: Any new cell modules that are installed must be scanned with the mVIDA app. All old cell modules must follow the return instructions outlined in Service Journal 1000426. 1 U.S. vehicle is affected by this Delivery Action.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| DP1048 | Service campaign | Mar 13, 2025 | 11023305 | |
| DP1048 | Service campaign | Mar 13, 2025 | 11017043 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 79 complaints with NHTSA since 2015. 10 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
During the first week of March, 2025, my Polestar 3 suffered a total AC charging failure, meaning I was no longer able to charge at home. March 7 I brought the vehicle to Dyer & Dyver Volvo in Atlanta, GA, and they confirmed that the AC charging inverter failed and would have to be replaced.
2025 Polestar 3 · Fuel/Propulsion System · filed with NHTSA May 13, 2025 · ODI 11660636
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group1 other manufacturer communication filed against the Polestar 3 under the same component group (fuel/propulsion system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SP1045 | Service campaign | Mar 20, 2025 | Polestar Automotive USA and Polestar Automotive Canada on behalf of Polestar Performance AB, has decided to launch Service Action SP1045: Po… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Polestar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Polestar DP1048 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the DP1048 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does DP1048 cover?
The manufacturer filed it against 1 model year: 2025 Polestar 3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.