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Manufacturer communication · Service campaign

Peterbilt service campaign 14-035

What it saysCampaign - Certain Peterbilt Model 548 trucks equipped with a high-entry drive axle option were manufactured with an incorrect intermediate frame crossmember. NHTSA’s full summary ↓

Peterbilt filed this with NHTSA as a service campaign dated Sep 18, 2025, received Oct 6, 2025, about the suspension. It names 2 model years (2024–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built 15 May 2023 – 15 Nov 2024 “Built from 5/15/2023 through 11/15/2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Campaign - Certain Peterbilt Model 548 trucks equipped with a high-entry drive axle option were manufactured with an incorrect intermediate frame crossmember. The correct crossmember includes a cutout specifically designed to accommodate the high-entry drive axle.

Manufacturer campaign id 14-035 Kind Service campaign Manufacturer date Sep 18, 2025 Received by NHTSA Oct 6, 2025 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
14-035Service campaignSep 18, 202511023930PDF, 347 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2024 Peterbilt 548; 2025 Peterbilt 548.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

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More bulletins about the suspension

Source: same model, same component group

1 other manufacturer communication filed against the Peterbilt 548 under the same component group (suspension), newest first.

NumberKindDatedNHTSA’s summary
25PBEService campaignAug 14, 2025Parts and repair procedures are now available. Certain chassis may have a rear suspension tracking rod that interferes with the left rear…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Peterbilt, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Peterbilt 14-035 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the 14-035 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 14-035 cover?

The manufacturer filed it against 2 model years: 2024 Peterbilt 548, 2025 Peterbilt 548. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 15 May 2023 – 15 Nov 2024 — the build date is on the certification label in the driver’s door jamb.