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Manufacturer communication · Service bulletin

Nissan bulletin PMA43

Nissan filed this with NHTSA as a service bulletin dated Dec 23, 2024, received Jan 3, 2025, about the structure — 1 document under this number: NPSB 15-460. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Nissan North America Total Customer Satisfaction Electronic Field Communication ACTION Date: December 23, 2024 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PMA43 2025 Sentra Rear Window Glass Inspection – Dealer Quality Action - Dealer Announcement and Procedure ACTION: FOMs & DOMs are asked to ensure that dealers are aware of this new campaign information. Dealer Announcement: To ensure continued customer satisfaction and confidence, Nissan is conducting a quality action on specific model year 2025 Nissan Sentra vehicles identified in Service Comm. Affected vehicles may have a rear window glass installation issue that could allow water to leak into the cabin. Dealers will inspect, and if necessary, replace the rear glass. What Dealers Should Do: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PMA43 •New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information •Some vehicles may still be in transit. Please continue to check newly arriving inventory for applicability. 2.Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3.Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4.The service department should submit the applicable warranty claim for the action performed to close the campaign in Service Comm and release the vehicle.

Manufacturer campaign id PMA43 Kind Service bulletin Manufacturer date Dec 23, 2024 Received by NHTSA Jan 3, 2025 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NPSB 15-460Service bulletinDec 23, 202411012271not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan PMA43 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PMA43 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PMA43 cover?

The manufacturer filed it against 1 model year: 2025 Nissan Sentra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.