Nissan service campaign PC428
What it saysVOLUNTARY SERVICE CAMPAIGN 2016 TITAN XD; RUNNING BOARDS Campaign ID # PC428 is no longer active. · Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID #… NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service campaign dated Aug 17, 2026, received Aug 28, 2026, about the structure — 1 document under this number: NTB16-081A. It names 1 model year (2016). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
VOLUNTARY SERVICE CAMPAIGN 2016 TITAN XD; RUNNING BOARDS Campaign ID # PC428 is no longer active. · Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # PC428. · Discard all previous versions of NTB16-081.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB16-081A | Service campaign | Aug 17, 2026 | 11036447 | PDF, 78 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 199 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group4 other manufacturer communications filed against the Nissan Titan XD under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PC466 | Service campaign | Aug 17, 2026 | VOLUNTARY SERVICE CAMPAIGN 2016 TITAN XD; ELECTRONIC TAILGATE LOCK |
| NTB09-131C | Service bulletin | Apr 13, 2026 | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certif… |
| PD127 | Emissions | Jan 31, 2025 | VOLUNTARY EMISSIONS RECALL CAMPAIGN 2016-2019 TITAN XD DIESEL; VEHICLE EMISSION CONTROL INFORMATION LABEL INTRODUCTION Nissan is conducting… |
| NTB21-019C | Service bulletin | Dec 8, 2023 | FRONT MAP LAMP NOT WORKING OR SWITCH COMING APART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan PC428 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PC428 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does PC428 cover?
The manufacturer filed it against 1 model year: 2016 Nissan Titan XD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.