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Manufacturer communication · Service bulletin

Nissan bulletin NTB24-006

What it saysMOONROOF CENTER BRACKET ADJUSTMENT IF YOU CONFIRM A rattle noise from the center moonroof area when driving on rough roads. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Jan 19, 2024, received Feb 8, 2024, about the structure. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built on or before 10 May 2023 “Built on or before May 10, 2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

MOONROOF CENTER BRACKET ADJUSTMENT IF YOU CONFIRM A rattle noise from the center moonroof area when driving on rough roads. ACTION Use the SERVICE PROCEDURE in this bulletin to inspect and, if necessary, adjust the Moonroof’s Center Reinforcement Support.

Kind Service bulletin Manufacturer date Jan 19, 2024 Received by NHTSA Feb 8, 2024 Components Structure, Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NTB24-006Service bulletinJan 19, 202410249927PDF, 1,274 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the sun/moon roof assembly for the 2023 Ariya →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 45 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

4 other manufacturer communications filed against the Nissan Ariya under the same component group (structure), newest first.

NumberKindDatedNHTSA’s summary
NTB09-131CService bulletinApr 13, 2026CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certif…
PD172, PMA55Service bulletinOct 1, 2025ACTION Date: October 2, 2025 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PD172 PMA55 Multi Model Monroney Bumper Label – QA – Dealer An…
NTB23-062AService bulletinApr 4, 2024LICENSE PLATE BRACKET INSTALLATION ON FRONT FASCIA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard pr…
NTB23-069Service bulletinAug 30, 2023FRONT PASSENGER INSTRUMENT LOWER COVER FITMENT IF YOU CONFIRM The front passenger (RH) side instrument lower cover hangs low causing poo…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB24-006 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB24-006 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB24-006 cover?

The manufacturer filed it against 1 model year: 2023 Nissan Ariya. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 10 May 2023 — the build date is on the certification label in the driver’s door jamb.