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Manufacturer communication · Service bulletin

Nissan bulletin NTB23-077A

What it saysADAS DTC SERVICE INFORMATION SERVICE INFORMATION If one or more of the following ADAS (Advanced Driver Assistance System) DTCs are stored, but continue to be current after the vehicle is turned OFF (IGN OFF) and then… NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Jan 13, 2025, received Jan 30, 2025, about the forward collision avoidance. It names 3 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

ADAS DTC SERVICE INFORMATION SERVICE INFORMATION If one or more of the following ADAS (Advanced Driver Assistance System) DTCs are stored, but continue to be current after the vehicle is turned OFF (IGN OFF) and then back to Ready Mode (IGN ON),  C1F90-97 – ADAS control unit 2 circuit  C1F05-49 – Front camera unit  C1F05-97 – Front camera unit  C1F05-04 – Front camera unit  U19BC-87 – CAN comm err (Side radar rear LH)  U19BD-87 – CAN comm err (Side radar rear RH)  U19C2-87 – Ethernet circuit ERROR(AVM)  U19C7-87 – Ethernet comm err (HD map module)  U19C6-87 – Ethernet comm err (Front camera)  C21F6-49 – Camera  C258E-86 – Steering Angle Sensor  C2500-49 – Camera unit malf  C2506-49 – Front camera unit  U2159-87 – CAN communication error (steering control unit)  C2540-04 – Backup mode  C1F95-11 – System BU func power supply circ

Kind Service bulletin Manufacturer date Jan 13, 2025 Received by NHTSA Jan 30, 2025 Components Forward Collision Avoidance

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NTB23-077AService bulletinJan 13, 202511013267PDF, 96 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the warnings for the 2025 Ariya →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 60 complaints with NHTSA since 2015. 1 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the forward collision avoidance

Source: same model, same component group

2 other manufacturer communications filed against the Nissan Ariya under the same component group (forward collision avoidance), newest first.

NumberKindDatedNHTSA’s summary
NTB19-033GService bulletinFeb 20, 2025INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CO…
NTB19-042EService bulletinApr 13, 2024AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard pr…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB23-077A a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB23-077A repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB23-077A cover?

The manufacturer filed it against 3 model years: 2025 Nissan Ariya, 2024 Nissan Ariya, 2023 Nissan Ariya. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.