Nissan bulletin NTB23-060
What it saysWIRELESS CHARGING PAD HAS INTERMITTENT OPERATION WITH APPLE IPHONE 12 OR NEWER IF YOU CONFIRM The customer states that the wireless charging pad will not completely charge an Apple iPhone 12 or newer, or the wireless… NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Jul 28, 2023, received Aug 8, 2023, about the equipment. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWIRELESS CHARGING PAD HAS INTERMITTENT OPERATION WITH APPLE IPHONE 12 OR NEWER IF YOU CONFIRM The customer states that the wireless charging pad will not completely charge an Apple iPhone 12 or newer, or the wireless charging pad stops charging an Apple iPhone 12 or newer after approximately 15 seconds. ACTION Follow the steps in the SERVICE PROCEDURE below to: 1. Confirm the current Wireless Charger Control Unit part number. 2. Reprogram the Wireless Charger Control Unit, if applicable.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB23-060 | Service bulletin | Jul 28, 2023 | 10240542 | PDF, 297 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 28342-6RA0A | — | — |
Read by machine from the document NHTSA serves (9 pages), read Sep 30, 2026. A part number is shown only where it matches Nissan’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the wireless charger/cradle for the 2023 Ariya →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 45 complaints with NHTSA since 2015. 26 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
my car isnt listed for a current recall but should considering the software update does not match. Recall Reference: P4A30, P4A31 should have included my call as i dont have that update. Update 283C36PA5E is before the one shown in the recall
2023 Nissan Ariya · Electrical System · filed with NHTSA Jul 6, 2025 · ODI 11671413
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group1 other manufacturer communication filed against the Nissan Ariya under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB23-062 | Service bulletin | Jul 31, 2023 | LICENSE PLATE BRACKET INSTALLATION ON FRONT FASCIA SERVICE INFORMATION Review the SERVICE PROCEDURE starting on page 3 to install a lice… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB23-060 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB23-060 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB23-060 cover?
The manufacturer filed it against 1 model year: 2023 Nissan Ariya. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.