Nissan bulletin NTB20-055A
What it saysA/t shift lock and remote engine start inoperative with new BCM service part this bulletin has been amended. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated May 21, 2024, received Jul 19, 2024, about the electrical system. It names 5 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationA/T SHIFT LOCK AND REMOTE ENGINE START INOPERATIVE WITH NEW BCM SERVICE PART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB20-055A | Service bulletin | May 21, 2024 | 11004965 | PDF, 100 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 482 complaints with NHTSA since 2015. 125 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
For the past 6 weeks my car has abruptly stopped. No forwarding, no lights. All of which occurred during heavily moving traffic putting myself and others in grave danger. Due to my quick thinking and CDL training I was able to redirect traffic until I was able to move to safety.
2024 Nissan Sentra · Electrical System · filed with NHTSA Apr 18, 2025 · ODI 11655471
Headlights dim when pressing the accelerator, brighten when releasing pressure on the accelerator. The problem has been continuous since purchasing the vehicle five months ago. The vehicle was inspected by the dealership service department, which advised they observed no issue
2022 Nissan Sentra · Electrical System · filed with NHTSA May 20, 2023 · ODI 11523013
Vehicle delivered with 220 miles from dealer at 5:30pm. Awoke following morning and it registered 221 miles. Vehicle was kept in locked garage overnight and never driven
2020 Nissan Sentra · Electrical System · filed with NHTSA Mar 31, 2021 · ODI 11405724
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group24 other manufacturer communications filed against the Nissan Sentra under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB19-042F | Service bulletin | Feb 20, 2025 | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION… |
| NTB22-027B | Service bulletin | Aug 15, 2024 | DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please disc… |
| NTB21-037D | Service bulletin | Aug 15, 2024 | DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Pleas… |
| NTB23-031A | Service bulletin | Jul 22, 2024 | DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2021-2022 Armada (Y62) 2022-2023 Frontier (D41) 2023 Kicks… |
| NTB21-115B | Service bulletin | Jul 11, 2024 | FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2021-2022 Altima (L34) 2022-2023 Frontier (D41) 2020-2022 Sentra (B18) APPLIED DATES: Altim… |
| NTB20-074B | Service bulletin | May 21, 2024 | BCM SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bul… |
| NTB20-073C | Service bulletin | May 21, 2024 | INTELLIGENT KEY UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous ver… |
| NTB20-052C | Service bulletin | May 21, 2024 | REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB20-055A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB20-055A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB20-055A cover?
The manufacturer filed it against 5 model years: 2024 Nissan Sentra, 2023 Nissan Sentra, 2022 Nissan Sentra, 2021 Nissan Sentra, 2020 Nissan Sentra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.