Mitsubishi bulletin TSB-25-00-003
What it saysThis Technical Service Bulletin reminds dealers of the required regulation that a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories exceeds… NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated Jan 23, 2025, received Feb 6, 2025, about the suspension. It names 5 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Technical Service Bulletin reminds dealers of the required regulation that a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories exceeds an established threshold.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-25-00-003 | Service bulletin | Jan 23, 2025 | 11013872 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Mitsubishi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 67 complaints with NHTSA since 2015. 2 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group9 other manufacturer communications filed against these Mitsubishi models under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Mitsubishi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB-24-34-001 | Service bulletin | Aug 19, 2026 | This revised Technical Service Bulletin provides instructions on how to remedy fluid leaks from the Rear Shock Absorber. |
| TSB-24-34-001REV | Service bulletin | Sep 24, 2025 | This Revised Technical Service Bulletin provides instructions on how to remedy fluid leaks from the Rear Shock Absorber. |
| TSB-24-34-003 | Service bulletin | Aug 7, 2024 | Service Manual Revision -This Technical Service Bulletin provides corrections to the description of the Rear Shock Absorber within the Suspe… |
| TSB-24-33-002 | Service bulletin | Aug 7, 2024 | Service Manual Revision -This Technical Service Bulletin provides corrections to the Front Coil Spring and Strut description in the Suspensi… |
| TECH TALK 281 | Other | Aug 7, 2024 | Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TSB-23-33-002REV | Service bulletin | Jun 21, 2024 | Service Manual Revision - This Technical Service Bulletin provides direction when front strut noise is heard while turning the steering whee… |
| TSB-24-37-002 | Service bulletin | Jun 3, 2024 | Service Manual Revision - This Technical Service Bulletin provides Rear Suspension removal and installation procedure corrections and additi… |
| TSB-24-34-002 | Service bulletin | Mar 25, 2024 | This Technical Service Bulletin provides instructions on how to remedy noise heard when the vehicle is driven over bumps. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TSB-25-00-003 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB-25-00-003 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TSB-25-00-003 cover?
The manufacturer filed it against 5 model years: 2025 Mitsubishi Eclipse Cross, 2024 Mitsubishi Eclipse Cross, 2024 Mitsubishi Mirage, 2025 Mitsubishi Outlander, 2024 Mitsubishi Outlander. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.