Mitsubishi service campaign SC-24-001REV
What it saysThis is a Service Campaign bulletin sent to dealers providing instructions to reprogram the ADAS ECU software on 2022 and 2023 Model Year Outlander. NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service campaign dated Jul 3, 2024, received Aug 7, 2024, about the lane departure. It names 2 model years (2022–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is a Service Campaign bulletin sent to dealers providing instructions to reprogram the ADAS ECU software on 2022 and 2023 Model Year Outlander.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SC-24-001REV | Service campaign | Jul 3, 2024 | 11006077 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Mitsubishi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 288 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the lane departure
Source: same model, same component group4 other manufacturer communications filed against the Mitsubishi Outlander under the same component group (lane departure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB-26-54-002 | Service bulletin | May 8, 2026 | This Technical Service Bulletin sent to dealers addresses why the Mi-Pilot Assist/Adaptive Cruise stops working and provides guidance to col… |
| TECH TALK 285 | Other | Mar 24, 2025 | Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TECH TALK 283 | Other | Dec 6, 2024 | Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TIN-24-SC-001REV | Service campaign | Jul 3, 2024 | This is a Service Campaign bulletin sent to dealers providing instructions to reprogram the ADAS ECU software on 2022 and 2023 Model Year Ou… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi SC-24-001REV a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SC-24-001REV repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SC-24-001REV cover?
The manufacturer filed it against 2 model years: 2023 Mitsubishi Outlander, 2022 Mitsubishi Outlander. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.