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Manufacturer communication · Service campaign

MINI service campaign M650324

What it saysThe software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections… NHTSA’s full summary ↓

MINI filed this with NHTSA as a service campaign dated May 20, 2024, received May 30, 2024, about the electrical system. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
U25 MINI Countryman 15 Dec 2022 – 30 Jan 2024 “U25 MINI Countryman From December 15, 2022 to January 30, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

software update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function

Kind Service campaign Manufacturer date May 20, 2024 Received by NHTSA May 30, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
M650324Service campaignMay 20, 202411000572PDF, 147 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 1 complaint with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

49 other manufacturer communications filed against the MINI Countryman under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the MINI list.

NumberKindDatedNHTSA’s summary
M651226Service bulletinSep 21, 2026Activation of MINI Personal Assistant is not possible via the Multifunction Steering Wheel (MFL) buttonand/or via the MINI Interaction Unit…
M630426Service bulletinAug 21, 2026After programming the vehicle viaISTA/RSU to I-level …26-03-5xx, some ofthe interior ambient lighting strips (arrows)may begin to fail spora…
0084390200Service campaignJul 10, 2026Once the Telematics Module (TCB2) enters sleep mode, a MINI Data Services trigger for Remote Services…
M651126Service bulletinJun 22, 2026If MINI Personal Assistant is active in the vehicle, once the customer exits the vehicle and a new key cyclestarts, the MINI Personal Assist…
0099030300EmissionsJun 19, 2026Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases it may happen that stored fault…
M651026Service bulletinJun 16, 2026After a factory reset of the head unit, the navigation voice input cannot be activated or deactivated.
M610126Service bulletinJun 11, 2026During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive carefully.…
M650826Service bulletinJun 3, 2026The vehicle may experience various operational issues with Apple CarPlay Projected Modes such as: Dropped connections No automatic reconnect…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for MINI, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is MINI M650324 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the M650324 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does M650324 cover?

The manufacturer filed it against 1 model year: 2024 MINI Countryman. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: U25 MINI Countryman: built 15 Dec 2022 – 30 Jan 2024 — the build date is on the certification label in the driver’s door jamb.