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Manufacturer communication · Service campaign

MINI service campaign M510324

What it saysDelivery Stop Rear Door Trim Panel NHTSA’s full summary ↓

MINI filed this with NHTSA as a service campaign dated May 8, 2024, received Jun 1, 2024. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2025 MINI on or after 4 Mar 2024 “Produced between March 4, 2024”
U25 MINI Countryman 4 Mar 2024 – 22 Mar 2024 “U25 MINI Countryman March 4, 2024 – March 22, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Delivery Stop Rear Door Trim Panel

Kind Service campaign Manufacturer date May 8, 2024 Received by NHTSA Jun 1, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
M510324Service campaignMay 8, 202411000634PDF, 67 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 1 complaint with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for MINI, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is MINI M510324 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the M510324 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does M510324 cover?

The manufacturer filed it against 1 model year: 2024 MINI Countryman. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025 MINI: built on or after 4 Mar 2024; U25 MINI Countryman: built 4 Mar 2024 – 22 Mar 2024 — the build date is on the certification label in the driver’s door jamb.