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Manufacturer communication · Service bulletin

MINI bulletin M310124

What it saysDuring inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots. NHTSA’s full summary ↓

MINI filed this with NHTSA as a service bulletin dated Sep 24, 2024, received May 30, 2024, about the power train — 2 documents under this number. It names 5 model years (2022–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.

Kind Service bulletin Manufacturer date Sep 24, 2024 Received by NHTSA May 30, 2024 Components Power Train, Suspension First dated May 24, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
M310124Service bulletinSep 24, 202411008124PDF, 598 KB
M310124Service bulletinMay 24, 202411000568PDF, 604 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when MINI files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 26 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

5 other manufacturer communications filed against these MINI models under the same component group (power train), newest first.

NumberKindDatedNHTSA’s summary
2516900100Warranty extensionJul 30, 2025For this vehicle, the automatic transmission limited warranty for the vehicle Selector Lever Magnetic Shift Interlock Mechanism…
M060925OtherMay 7, 2025Inspection and Return - Output Drive Repair Kit
M230108Service bulletinNov 1, 2018"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift""…
M120615Service bulletinOct 1, 2016"ENGINE POWER REDUCTION WITH "CLUTCH DAMAGED"" FAULTS STORED This Service Information bulletin supersedes SI M12 06 15 dated July 2015. A dr…
M310316M0604Service bulletinApr 1, 2016Mini parts logistics TEC 26 turbo charger return

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for MINI, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is MINI M310124 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the M310124 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does M310124 cover?

The manufacturer filed it against 5 model years: 2024 MINI Clubman, 2022 MINI Clubman, 2024 MINI Cooper, 2025 MINI Countryman, 2024 MINI Countryman. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.