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Manufacturer communication · Service campaign · 2 brands

Mercedes-Benz and Freightliner service campaign V3EKUMILL

What it saysThe coolant bleed line was routed improperly and can cause chaffing. NHTSA’s full summary ↓

Mercedes-Benz and Freightliner filed this with NHTSA as a service campaign dated Dec 11, 2024, received Jan 3, 2025, about the engine — 1 document under this number: 2024120009. It names 5 model years across Mercedes-Benz and Freightliner (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

One page for every brand it was filed under. Each brand’s bulletins: Mercedes-Benz · Freightliner.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does An authorized Mercedes-Benz Sprinter dealer will inspect the routing of the coolant bleed line and modify if necessary.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

The coolant bleed line was routed improperly and can cause chaffing. MBUSA is conducting a service campaign. An authorized Mercedes-Benz Sprinter dealer will inspect the routing of the coolant bleed line and modify if necessary.

Manufacturer campaign id V3EKUMILL Kind Service campaign Manufacturer date Dec 11, 2024 Received by NHTSA Jan 3, 2025 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
2024120009Service campaignDec 11, 202411012276PDF, 649 KB

What the document itself lists

The manufacturer titles it “Service Campaign Notification”.

Parts the bulletin names

Part numberDescriptionQty
A 000 989 28 25——
A 000 986 56 01——

Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz and Freightliner’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Mercedes-Benz 1 model year

Freightliner 4 model years

Also filed against: 2024 Freightliner Sprinter 1500; 2024 Freightliner Sprinter 2500; 2024 Freightliner Sprinter 3500; 2024 Freightliner Sprinter 4500.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 16 complaints with NHTSA since 2015.

Complaint Description I am filing this complaint with the National Highway Traffic Safety Administration regarding a safety issue with my new Mercedes Benz Sprinter 2500. I purchased this vehicle brand new from Mercedes Benz Manhattan. From the first day of ownership, I began experiencing multiple serious problems with the van.

2024 Mercedes-Benz Sprinter · Engine · filed with NHTSA Mar 15, 2026 · ODI 11724480

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

32 other manufacturer communications filed against these Mercedes-Benz and Freightliner models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI20_10-N-080868_2_enService bulletinSep 2, 2026Coolant warning light (MIL) lights up on the display Complaint The coolant warning lamp may be displayed in the instrument cluster. The malf…
LI09_41-N-079165_2_enService bulletinAug 3, 2026Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler (Intercooler), accompanied by one or more o…
LI07.16-N-080731Service bulletinJun 18, 2026Complaint The customer reports an exhaust odor from the engine compartment, potentially accompanied by a check engine light and/or engine mi…
LI14.20-N-073867Service bulletinJun 15, 2026Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for…
LI09.41-N-080666Service bulletinJun 3, 2026Check engine light with reduced power –P300A6D due to charge air system contamination Complaint The check engine light is activated, accompa…
LI05.30-N-080518Service bulletinJun 3, 2026OM654 Extended engine crank or starting concerns and/or poor running characteristics Complaint One or more of the following may be reported:…
LI4910-N-060969Service bulletinApr 18, 2026Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket f…
LI49.20-N-075995Service bulletinMar 23, 2026Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint SCR or AdBlue warni…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz and Freightliner, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz and Freightliner V3EKUMILL a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the V3EKUMILL repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does V3EKUMILL cover?

The manufacturer filed it against 5 model years across 2 brands (Mercedes-Benz and Freightliner): 2024 Mercedes-Benz Sprinter, 2024 Freightliner Sprinter 1500, 2024 Freightliner Sprinter 2500, 2024 Freightliner Sprinter 3500, 2024 Freightliner Sprinter 4500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.