Mercedes-Benz service campaign NCU - 2025120008
Mercedes-Benz filed this with NHTSA as a service campaign dated Jan 10, 2026, about the structure. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAdditional loose or jammed fasteners may be present in the area between the front axle torsion bar and integral carrier, which might result in noise complaints. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will check the area around the integral carrier and torsion bar on the front axle in the affected vehicles, and rework it as needed.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| NCU - 2025120008 | Service campaign | Jan 10, 2026 | 11027582 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz NCU - 2025120008 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NCU - 2025120008 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does NCU - 2025120008 cover?
The manufacturer filed it against 1 model year: 2025 Mercedes-Benz C-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.