Mercedes-Benz service campaign NCU-2025040008
What it saysMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the SCN coding in the Belt-driven Starter Alternator (BSA) control unit does not correspond to the latest… NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service campaign dated May 2, 2025, received May 9, 2025, about the electrical system. It names 15 model years (2016–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the SCN coding in the Belt-driven Starter Alternator (BSA) control unit does not correspond to the latest production specifications. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will perform an SCN coding in the BSA control unit.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NCU-2025040008 | Service campaign | May 2, 2025 | 11018215 | PDF, 337 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 15 model years this bulletin names have filed 343 complaints with NHTSA since 2015. 134 of them name Engine, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
From: Phone: Email: SUBJECT: Vehicle: New Mercedes-Benz GLB 250 VIN: Current Mileage: 39,660 Total Purchase Price: $48,450.00 To Mercedes-Benz USA Corporate Management and Dealership Service Director, This letter serves as a formal written statement regarding an ongoing, unremedied mechanical failure that has now escalated into a severe…
2022 Mercedes-Benz GLB-Class · Engine · filed with NHTSA Aug 25, 2026 · ODI 11759570
As I was driving down road car began to lose power, check engine light came on and car went into limp mode. Car was towed to nearest repair shop where analysis was made. I was advised to take to dealership for repair. Advised that there was a service campaign issued by the manufacturer on GLB class with M260 motors. See attached report.
2021 Mercedes-Benz GLB-Class · Engine · filed with NHTSA Jul 30, 2026 · ODI 11753817
Complete engine failure mid driving on highway. NO engine light prior to complete engine failure. Vehicle has been towed to two different Mercedes Benz auto dealerships. Both service directors concur that this should not have occurred with zero warning and low mileage of 64,856 with an impeccable service record at Mercedes Benz Came on…
2020 Mercedes-Benz GLB-Class · Engine · filed with NHTSA Aug 15, 2026 · ODI 11757113
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group77 other manufacturer communications filed against these Mercedes-Benz models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI46.00-P-081006 | Service bulletin | Sep 29, 2026 | Complaint The vehicle pulls to the left or right. Cause In vehicles with Car Package Release "CPR" 2.1.0 or prior, the calibration value for… |
| LI54.71-P-080956 | Service bulletin | Sep 25, 2026 | Complaint 174 with MB. OS 2.1.1 ‑ Driver Assistance System Limited in Instrument Cluster and Does Not Self‑Extinguish. When vehicle is shut… |
| LI82.60-P-080383 | Service bulletin | Sep 15, 2026 | Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of up… |
| LI54.21-P-080326 | Service bulletin | Sep 9, 2026 | Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to th… |
| LI54.30-P-080709 | Service bulletin | Sep 5, 2026 | Complaint Display message in the instrument cluster for "Active Brake Assist Inoperative" or "DISTRONIC inoperative". AND Fault code C1100FC… |
| LI27.19-P-080869 | Service bulletin | Aug 29, 2026 | Complaint Temporary no start condition with check engine light and multiple warning messages. When performing a quick test, the following fa… |
| LI54.71-P-080349 | Service bulletin | Aug 26, 2026 | Complaint Frequent rear view camera flap actuations and/or noise associated. NOTE: Rear view camera functions are NOT affected and still per… |
| LI82.90-P-080891 | Service bulletin | Aug 13, 2026 | Complaint • Driving assistance system fault messages are displayed in the driver display. • The switch lighting flashes at night/in the dark… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz NCU-2025040008 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NCU-2025040008 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does NCU-2025040008 cover?
The manufacturer filed it against 15 model years: 2019 Mercedes-Benz CLA-Class, 2018 Mercedes-Benz CLA-Class, 2017 Mercedes-Benz CLA-Class, 2016 Mercedes-Benz CLA-Class, 2025 Mercedes-Benz GLA-Class, 2024 Mercedes-Benz GLA-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.