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HomeBulletinsMercedes-Benz NCU - 2024040013
Manufacturer communication · Service campaign

Mercedes-Benz service campaign NCU - 2024040013

Mercedes-Benz filed this with NHTSA as a service campaign dated May 4, 2024, received Jun 3, 2024, about the structure. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Work Procedure 1. Release the sealing frame (Figure 1, 1) in the area of the side window. 2. Carefully pry out the sealing lip (Figure 2, 2) from under the roof trim bar (Figure 2, 3) in the upper area of the side window. 3. Define the sealing area above the side window at approx. 28 cm from the joint (Figure 3, → A). 4. Completely fill the installation space above the side window behind the roof trim bar (Figure 4, 3) with sealant (Figure 4, → B). If necessary, dry the sealing area with compressed air. Watch out for possible sealant leaks and remove them if necessary. 5. Insert the sealing lip (Figure 5, 2) under the roof trim bar (Figure 5, 3) in the upper area of the side window. When inserting the sealing lip (Figure 5, 2), watch out for possible sealant leaks and remove them if necessary. 6. Fill sealant (Figure 5, → B) into the installation space behind the side window from the side. 7. Insert the sealing frame (Figure 6, 1) into the sealant (Figure 6, → B) behind the side window. When inserting the sealing frame (Figure 6, 1), watch out for possible sealant leaks and remove them if necessary. 8. Press the sealing frame (Figure 7, 1) back on in the area of the side window between the door seal and the B-pillar. Make sure the sealing frame (Figure 7, 1) is seated correctly on the headliner (Figure 7, 2). 9. Process the side window in the rear passenger compartment on the other side of the vehicle in the same way.

Manufacturer campaign id NCU - 2024040013 Kind Service campaign Manufacturer date May 4, 2024 Received by NHTSA Jun 3, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NCU - 2024040013Service campaignMay 4, 202411000729not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz NCU - 2024040013 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NCU - 2024040013 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does NCU - 2024040013 cover?

The manufacturer filed it against 1 model year: 2024 Mercedes-Benz AMG GT. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.