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Manufacturer communication · Service bulletin

Mercedes-Benz bulletin NCU - 2023050003

What it saysMercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022 SL (232 platform) vehicles, after a longer nonoperational time of greater than 42 days or with a battery… NHTSA’s full summary ↓

Mercedes-Benz filed this with NHTSA as a service bulletin dated Jan 11, 2024, received Nov 3, 2023, about the electrical system — 2 documents under this number: NCU-2023050003 and 1 more. It names 2 model years (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022 SL (232 platform) vehicles, after a longer nonoperational time of greater than 42 days or with a battery charge of less than 45%, the following battery fault message might display in the instrument cluster: “Stop Vehicle See Operator's Manual, Switch on vehicle to charge the 12V battery”, or “Stop vehicle To charge the12 V battery do not switch off vehicle.” MBUSA will conduct a service campaign. As a customer convenience measure, an authorized Mercedes-Benz dealer will place a trickle charger in the vehicle’s trunk.

Kind Service bulletin Manufacturer date Jan 11, 2024 Received by NHTSA Nov 3, 2023 Components Electrical System First dated Oct 19, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NCU-2023050003Service bulletinJan 11, 202410249733PDF, 291 KB
NCU - 2023050003Service bulletinOct 19, 202310244749PDF, 281 KB

What the document itself lists

The manufacturer titles it “Service Campaign Launch Notification Update”.

Part the bulletin names

Part numberDescriptionQtyFind it
A0009822921Trickle charger—eBay Motors →

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the 12v/24v/48v battery for the 2022 SL-Class →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2022 Mercedes-Benz AMG SL43.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 9 complaints with NHTSA since 2015. 4 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2022 Mercedes-Benz AMG SL55. The contact stated that upon entering the vehicle, the vehicle failed to detect the presence of the key, after which the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure.

2022 Mercedes-Benz SL-Class · Electrical System · filed with NHTSA Aug 19, 2024 · ODI 11609466

The electrical systems drains the two batteries after the car sits idle for a few hours. If it can be started, many of the safety features are inoperable until the car is driven for 30 or 40 minutes. I've had it to multiple Mercedes dealers and all they do is re-charge the battery and told me to get a trickle charger.

2022 Mercedes-Benz SL-Class · Electrical System · filed with NHTSA Sep 10, 2025 · ODI 11686246

MBUX system would not turn on. Warnings of Blind Spot in operatable, Parktronic not operatable. Was not able to access any features through MBUX. Climate Control, Operation of Covertable Top, Maps, all options run through MBUX.

2022 Mercedes-Benz SL-Class · Electrical System · filed with NHTSA Mar 4, 2025 · ODI 11646137

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

72 other manufacturer communications filed against these Mercedes-Benz models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI54.30-P-080963Service bulletinSep 17, 2026Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the I…
LI54.71-P-079104Service bulletinSep 11, 2026Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the foll…
LI82.85-P-079088Service bulletinAug 14, 2026Complaint The following most common complaints may be observed: • Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Aud…
LI54.65-P-080132Service bulletinAug 12, 2026Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist…
LI54.10-P-080880Service bulletinAug 12, 2026Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC lim…
LI82.60-P-080806Service bulletinAug 4, 2026Complaint After an "Over the Air" update (OTA), FM or SDARS radio reception is limited; only a few stations are found. Cause The firmware in…
LI46.10-P-078012Service bulletinJul 17, 2026Complaint Hand detection system – malfunction / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist no…
LI00.20-P-077615Service bulletinJul 1, 2026The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenanc…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz NCU - 2023050003 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NCU - 2023050003 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.

Which vehicles does NCU - 2023050003 cover?

The manufacturer filed it against 2 model years: 2022 Mercedes-Benz SL-Class, 2022 Mercedes-Benz AMG SL43. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.