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Manufacturer communication · Service campaign

Mercedes-Benz service campaign 2024090008

What it saysReplace left door window lifter. NHTSA’s full summary ↓

Mercedes-Benz filed this with NHTSA as a service campaign dated Sep 17, 2024, received Sep 23, 2024, about the visibility/wiper. It names 2 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

1. Replace left door window lifter. For basic data, see AR67.39-P-0013WEC. 2. Assemble in reverse order.

Kind Service campaign Manufacturer date Sep 17, 2024 Received by NHTSA Sep 23, 2024 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
2024090008Service campaignSep 17, 202411007957PDF, 139 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQty
A 236 720 49 01Left window lifter—

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 60 complaints with NHTSA since 2015. 6 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Make & Model: 2024 Mercedes-Benz GLE350 Complaint Details: My driver side and passenger side , both sun visor’s factory plastic pivot hinge snapped apart under regular operation.

2024 Mercedes-Benz GLE-Class · Visibility/Wiper · filed with NHTSA Jul 3, 2026 · ODI 11748190

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

14 other manufacturer communications filed against these Mercedes-Benz models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI83.30-P-077763Service bulletinSep 2, 2026Complaint Customer concern of Air Conditioning not cooling. *NOTE ‑ Use of tracer DYE for leak checks is not approved. Only approved leak ch…
LI83.55-P-080937Service bulletinSep 1, 2026Cause Internal failure of the scroll wheel within the AC compressor. Remedy Check the compressor's index and part number Figure 1 against Ta…
LI82.30-P-059239Service bulletinMay 19, 2026Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chatteri…
LI82.30-P-078932Service bulletinMay 15, 2026Complaint Approx. A 5–10 cm wide unwiped strip remains in the area of the wiper blade attachment during the downward movement of the wiper o…
PSL-NCU Return Parts 5/08OtherMay 8, 2026Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret…
LI83.70-P-080411Service bulletinApr 13, 2026Complaint No heating output is available during electric driving operation. In conventional (combustion engine) driving operation, full heat…
LI83.30-P-079850Service bulletinJan 16, 2026Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *…
LI83.30-P-079081Service bulletinApr 21, 2025Complaint Random heating of air conditioning system. Cause Temperature sensor in overhead control panel (OCP) delivering incorrect values: T…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz 2024090008 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 2024090008 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 2024090008 cover?

The manufacturer filed it against 2 model years: 2024 Mercedes-Benz CLE-Class, 2024 Mercedes-Benz GLE-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.