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Manufacturer communication · Service campaign

Mercedes-Benz service campaign 2024060020

Mercedes-Benz filed this with NHTSA as a service campaign dated Jul 13, 2024, received Jul 26, 2024, about the unknown or other — 2 documents under this number. It names 5 model years (2020–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2024 G-Class (463 platform) vehicles, the B-pillar certification label might not contain the vehicle’s rim size, tire size, and cold tire inflation pressure information as required by FMVSS 110 or FMVSS 120. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this non-compliance is inconsequential as it relates to motor vehicle safety.

Kind Service campaign Manufacturer date Jul 13, 2024 Received by NHTSA Jul 26, 2024 Components Unknown Or Other

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
2024060020Service campaignJul 13, 202411005263not yet checked
2024060020Service campaignJul 13, 202411005252not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz 2024060020 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 2024060020 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 2024060020 cover?

The manufacturer filed it against 5 model years: 2024 Mercedes-Benz G-Class, 2023 Mercedes-Benz G-Class, 2022 Mercedes-Benz G-Class, 2021 Mercedes-Benz G-Class, 2020 Mercedes-Benz G-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.