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Manufacturer communication · Service campaign

Mercedes-Benz service campaign 2024060008

Mercedes-Benz filed this with NHTSA as a service campaign dated Jun 22, 2024, received Jun 30, 2024, about the structure. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Check/Test Procedure 1. Remove left rear inner lamp unit (E3/17, Figure 1) and right rear inner lamp unit (E4/17, Figure 1). For basic information, see AR82.10-P-4927WEC. 2. Remove the trim element (1, Figure 1) from the trunk lid (2, Figure 1). Installation: The trim element (1, Figure 1) is destroyed when you remove it and a new one has to be installed in its place. 3. Check the laser solder seam (area A, Figure 1) on the trunk lid (2, Figure 1) for cracks. Use a flashlight here to inspect for cracks. Work Procedure 1. Clean the affected area of the laser solder seam (area A, Figure 1) on the trunk lid (2, Figure 1) over a wide area. For example with silicone remover. 2. Apply activator to the affected area of the laser solder seam (area A, Figure 1) on the trunk lid (2, Figure 1). Observe manufacturer's specifications for product! 3. Seal the affected area of the laser solder seam (area A, Figure 1) on the trunk lid (2, Figure 1) with transparent seam seal. Seal approx. 2 cm over the entire crack length of the laser solder seam (area A, Figure 1). Observe manufacturer's specifications for product! 4. Install in the reverse order.

Kind Service campaign Manufacturer date Jun 22, 2024 Received by NHTSA Jun 30, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
2024060008Service campaignJun 22, 202411002612not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz 2024060008 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 2024060008 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 2024060008 cover?

The manufacturer filed it against 1 model year: 2024 Mercedes-Benz CLE-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.