Mercedes-Benz service campaign 2024060008
What it saysRemove left rear inner lamp unit (E3/17, Figure 1) and right rear inner lamp unit (E4/17, Figure 1). NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service campaign dated Jun 22, 2024, received Jun 30, 2024, about the structure. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCheck/Test Procedure 1. Remove left rear inner lamp unit (E3/17, Figure 1) and right rear inner lamp unit (E4/17, Figure 1). For basic information, see AR82.10-P-4927WEC. 2. Remove the trim element (1, Figure 1) from the trunk lid (2, Figure 1). Installation: The trim element (1, Figure 1) is destroyed when you remove it and a new one has to be installed in its place. 3. Check the laser solder seam (area A, Figure 1) on the trunk lid (2, Figure 1) for cracks. Use a flashlight here to inspect for cracks. Work Procedure 1. Clean the affected area of the laser solder seam (area A, Figure 1) on the trunk lid (2, Figure 1) over a wide area. For example with silicone remover. 2. Apply activator to the affected area of the laser solder seam (area A, Figure 1) on the trunk lid (2, Figure 1). Observe manufacturer's specifications for product! 3. Seal the affected area of the laser solder seam (area A, Figure 1) on the trunk lid (2, Figure 1) with transparent seam seal. Seal approx. 2 cm over the entire crack length of the laser solder seam (area A, Figure 1). Observe manufacturer's specifications for product! 4. Install in the reverse order.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2024060008 | Service campaign | Jun 22, 2024 | 11002612 | PDF, 716 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| A 000 989 31 00 | Activator | — |
| A 000 989 32 00 | Seam seal (transparent) | 09 |
| A 236 757 41 00 | — | — |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 7 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group10 other manufacturer communications filed against the Mercedes-Benz CLE-Class under the same component group (structure), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI82.62-P-078631 | Service bulletin | Sep 14, 2026 | Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all rem… |
| LI72.40-P-080776 | Service bulletin | Sep 10, 2026 | Complaint When using the one‑touch (automatic) window closing function on one or both front door windows, the customer may report one of the… |
| LI72.20-P-075746 | Service bulletin | Aug 24, 2026 | Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EX… |
| PSL-NCU Return Parts 7/3 | Other | Jul 3, 2026 | Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret… |
| PSL-NCU Return Parts 4/17 | Other | Apr 17, 2026 | The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The de… |
| LI77.30-P-078299 | Service bulletin | Oct 23, 2024 | Complaint For a problem involving the soft top opening/closing function in combination with the cited fault code, the retainer lock (4) on t… |
| LI98.00-P-078106 | Service bulletin | Sep 10, 2024 | Complaint Damage or discoloration to paint protection films on vehicle. Cause Chip protection films are a wear item that may need to be repl… |
| NCU - 2024080003 | Service campaign | Aug 22, 2024 | 1. Replace reinforcement sheet metal for radiator crossmember (8). For basic information, see AR62.30-P-2300WEB. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz 2024060008 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2024060008 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 2024060008 cover?
The manufacturer filed it against 1 model year: 2024 Mercedes-Benz CLE-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.