Mercedes-Benz service campaign NCU - 2024080003
What it saysReplace reinforcement sheet metal for radiator crossmember (8). NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service campaign dated Aug 22, 2024, received Aug 30, 2024, about the structure. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication1. Replace reinforcement sheet metal for radiator crossmember (8). For basic information, see AR62.30-P-2300WEB.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NCU - 2024080003 | Service campaign | Aug 22, 2024 | 11006673 | PDF, 279 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty |
|---|---|---|
| A 236 620 18 00 | — | — |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 7 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group10 other manufacturer communications filed against the Mercedes-Benz CLE-Class under the same component group (structure), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI82.62-P-078631 | Service bulletin | Sep 14, 2026 | Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all rem… |
| LI72.40-P-080776 | Service bulletin | Sep 10, 2026 | Complaint When using the one‑touch (automatic) window closing function on one or both front door windows, the customer may report one of the… |
| LI72.20-P-075746 | Service bulletin | Aug 24, 2026 | Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EX… |
| PSL-NCU Return Parts 7/3 | Other | Jul 3, 2026 | Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret… |
| PSL-NCU Return Parts 4/17 | Other | Apr 17, 2026 | The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The de… |
| LI77.30-P-078299 | Service bulletin | Oct 23, 2024 | Complaint For a problem involving the soft top opening/closing function in combination with the cited fault code, the retainer lock (4) on t… |
| LI98.00-P-078106 | Service bulletin | Sep 10, 2024 | Complaint Damage or discoloration to paint protection films on vehicle. Cause Chip protection films are a wear item that may need to be repl… |
| NCU - 2024070015 | Service campaign | Aug 2, 2024 | 1. Rework paint damage using a touch-up paint pen and ensure anticorrosion protection. Observe MB specifications and manufacturer specificat… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz NCU - 2024080003 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NCU - 2024080003 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does NCU - 2024080003 cover?
The manufacturer filed it against 1 model year: 2024 Mercedes-Benz CLE-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.