Mercedes-Benz bulletin 2023100006
What it saysMercedes-Benz AG, the manufacturer of Metris vans, has determined that on certain Metris (447 platform) vehicles the fuel pump impeller might not meet specifications in regards to material characteristics. NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service bulletin dated Dec 13, 2023, received Jan 29, 2024, about the fuel/propulsion system. It names 2 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Mercedes-Benz Metris bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMercedes-Benz AG, the manufacturer of Metris vans, has determined that on certain Metris (447 platform) vehicles the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform and come into contact with the fuel pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could lose propulsion, which could increase the risk of a crash or injury.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2023100006 | Service bulletin | Dec 13, 2023 | 10249331 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Mercedes-Benz bulletins for the Metris
A weekly email, sent only in a week when Mercedes-Benz files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 10 complaints with NHTSA since 2015. 7 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Recently took my vehicle in to get the brakes check and inspected. Technician at Mercedes Benz noticed a fuel leak in the upper fuel line. We both thought was very odd because the vehicle only has 35k miles on it and the line is visibly in great condition. I did a little research and found that there was a recall for this exact issue.
2022 Mercedes-Benz Metris · Fuel/Propulsion System · filed with NHTSA Sep 10, 2025 · ODI 11686351
My 2022 Mercedes-Benz Metris recently experienced a sudden onset of engine issues, triggering the Check Engine Light. Diagnostic data retrieved from the vehicle (via onboard telematics) revealed the following error codes via onboard OBD GPS Bouncie: P0300: Random/Multiple Cylinder Misfire Detected P0301: Cylinder 1 Misfire Detected…
2022 Mercedes-Benz Metris · Fuel/Propulsion System · filed with NHTSA Nov 25, 2025 · ODI 11701543
The contact owns a 2022 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 23V881000 (FULL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2022 Mercedes-Benz Metris · Fuel/Propulsion System · filed with NHTSA Oct 7, 2024 · ODI 11618579
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group3 other manufacturer communications filed against the Mercedes-Benz Metris under the same component group (fuel/propulsion system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI49.10-N-080528 | Service bulletin | Jun 3, 2026 | OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple contr… |
| LI47.50-N-072080_4 | Service bulletin | May 7, 2026 | Check engine light on and FC P146264 stored in engine and fuel pump control units Complaint Check engine light active and FC P146264 Temp. a… |
| LI07.70-N-078824 | Service bulletin | Feb 12, 2025 | Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Re… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz 2023100006 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2023100006 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does 2023100006 cover?
The manufacturer filed it against 2 model years: 2022 Mercedes-Benz Metris, 2021 Mercedes-Benz Metris. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.