Mazda service campaign SSPD6
What it saysVehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service campaign dated Jul 10, 2024, received Jun 5, 2024, about the back over prevention — 5 documents under this number: SSPD6 FC, SSPD6 Warranty, SSPD6 Repair, SSPD6 Dlr Ltr and 1 more. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
SSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSPD6 FC | Service campaign | Jul 10, 2024 | 11005711 | PDF, 1,555 KB |
| SSPD6 Warranty | Service campaign | May 22, 2024 | 11000969 | PDF, 61 KB |
| SSPD6 Repair | Service campaign | May 22, 2024 | 11000968 | PDF, 1,623 KB |
| SSPD6 Dlr Ltr | Service campaign | May 22, 2024 | 11000967 | PDF, 850 KB |
| SSPD6 Dlr Email | Service campaign | May 20, 2024 | 11000966 | PDF, 118 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 9999-95-065A | order=50 labels Obtain in Mazda | — |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 465 complaints with NHTSA since 2015. 60 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I am reporting a safety problem with the adaptive cruise control feature of my 2023 Mazda CX-90. The adaptive cruise control system does not detect the lanes correctly and applies the brakes unnecessarily, even when there are no cars in front of me. This happens especially on curves and when there are trucks on other lanes.
2024 Mazda CX-90 · Forward Collision Avoidance · filed with NHTSA Nov 29, 2023 · ODI 11557440
Driver side mirror shakes at speeds over 45 mph which makes viability in driver side mirror unsafe and distracting while driving
2024 Mazda CX-90 · Visibility/Wiper · filed with NHTSA Nov 7, 2023 · ODI 11553926
In depth: 2024 Mazda CX-90 automatic emergency braking problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group1 other manufacturer communication filed against the Mazda CX-90 under the same component group (back over prevention), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-024/23a | Service bulletin | Jul 11, 2023 | Some customers may complain about any of the following: Infotainment display is blank Rear mount camera is inoperative Foot-motion… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda SSPD6 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSPD6 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SSPD6 cover?
The manufacturer filed it against 1 model year: 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024 CX-90 JM3 KK ******100044 – 150358: built 27 Dec 2022 – 13 Nov 2023 — the build date is on the certification label in the driver’s door jamb.