Mazda service campaign SSPC5
Mazda filed this with NHTSA as a service campaign dated Jul 23, 2024, received Mar 3, 2021, about the electrical system — 7 documents under this number: SSPC5 FCa, SSPC5 MRTa, SSPC5 FC, SSPC5_Warranty and more. It names 5 model years (2019–2021). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU (climate control unit) and BCM (body control module) may not go into sleep mode even after the ignition is switched OFF or may take time to go into sleep mode. An electric current may continue to flow, allowing the battery to discharge and run out if the vehicle is left unused for a certain time. Causal factor: Inappropriate control program of CCU and BCM. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. Concern 2: Mazda3 and CX-30 - MRCC concern: On the subject vehicles, the responsiveness when driving following a preceding car using the MRCC (Mazda Radar Cruise Control) system is designed to high response. Some drivers may feel the acceleration and deceleration jerk when using MRCC somewhat uncomfortable. The product update has been incorporated into mass-production Mazda3 and CX-30 vehicles, and acceleration and deceleration has been made more natural by changing controls to be closer to human expectation. The similar update will be made on the subject vehicles produced prior to the product update under this SSP. * MRCC: Mazda Radar Cruise Control (MRCC) uses a millimeter wave radar to judge the relative speed and distance to the car ahead and automatically controls vehicle speed. Working within a set speed range, MRCC automatically adjusts and maintains a safe following distance from the car in front. Concern 3: CX-30 - Theft-Deterrent System concern On the subject vehicles, the theft-deterrent system may not recognize correctly the open/close state of power liftgate, which may allow the theft-deterrent system to activate wrongly when the liftgate is opened by pressing the power liftgate switch. Causal factor: Inappropriate control program of BCM and LFU. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSPC5 FCa | Service campaign | Jul 23, 2024 | 11005706 | not yet checked |
| SSPC5 MRTa | Service campaign | Jul 2, 2024 | 11005709 | not yet checked |
| SSPC5 FC | Service campaign | Jul 2, 2024 | 11005703 | not yet checked |
| SSPC5_Warranty | Service campaign | Jun 8, 2024 | 11003695 | not yet checked |
| SSPC5 Repair | Service campaign | Jun 8, 2024 | 11003694 | not yet checked |
| SSPC5 MRT | Service campaign | Jun 4, 2024 | 11003399 | not yet checked |
| SSPC5 | Service bulletin | Feb 22, 2021 | 10188101 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda SSPC5 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSPC5 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SSPC5 cover?
The manufacturer filed it against 5 model years: 2021 Mazda CX-30, 2020 Mazda CX-30, 2021 Mazda Mazda3, 2020 Mazda Mazda3, 2019 Mazda Mazda3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.