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Manufacturer communication · Service campaign

Mazda service campaign DRW60

Mazda filed this with NHTSA as a service campaign dated Aug 19, 2026, received Sep 2, 2026, about the structure — 4 documents under this number: DRW60 Repair a, DRW60 Warr, DRW60 Repair, DRW60 Dlr Ltr. It names 1 model year (2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Subject: Notification of Dealer Re-Work (DRW60) – 2026MY CX-50 and CX-50 Hybrid - Rear Door Glass Holder Detach Issue Dear Mazda Dealer Colleagues, Mazda Motor Corporation has decided to conduct a Dealer Re-Work on certain 2026MY CX-50 and CX-50 Hybrid vehicles. Please see the description, model, year, and VIN range below. Concern Outline: On certain subject vehicles, the rear door glass holder may detach from the door glass due to improper urethane adhesion. If the glass holder separates from the door glass, a rattling noise may occur, and the door glass may not roll down. Repair Outline: Replace both rear door glass in the vehicle (the rear door quarter glass is not affected).

Manufacturer campaign id DRW60 Kind Service campaign (also filed as Other) Manufacturer date Aug 19, 2026 Received by NHTSA Sep 2, 2026 Components Structure, Unknown Or Other First dated Aug 12, 2026

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
DRW60 Repair aService campaignAug 19, 202611036714PDF, 602 KB
DRW60 WarrOtherAug 12, 202611036716PDF, 412 KB
DRW60 RepairService campaignAug 12, 202611036712PDF, 575 KB
DRW60 Dlr LtrService campaignAug 12, 202611036710PDF, 551 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda DRW60 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the DRW60 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does DRW60 cover?

The manufacturer filed it against 1 model year: 2026 Mazda CX-50. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.