Mazda bulletin 16-005-23
What it saysSome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA02_11046). NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Jun 22, 2023, received Jul 5, 2023, about the electrical system. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA02_11046). Ver. 7000C0A-NA02_11046 fixes these software errors (bugs): • The system does not resume the play list after editing a play list for an USB audio device. • The screen does not show proper picture when receiving SiriusXM data. Ver. 7000C0A-NA02_11044 fixes these software errors (bugs): • Beep sounds every couple of minutes. • Language setting may not be accepted correctly. • When refusing the incoming call while playing audio tracks using the Apple CarPlay, the screen shows “Phone in use” message and it stops playing audio tracks. • The audio track may not pause when pressing the mute button. • The screen freezes when smartphone receives messages under Bluetooth® connection. Ver. 7000C0A-NA02_11036 fixes these software errors (bugs): • Screen freezes and goes to white screen, then the system reboots. • Cannot control the audio system with steering switches and command switch. • If another incoming call comes in immediately after the hands-free call is ended, the call is automatically accepted. • Establishing Bluetooth® connection takes tiime. • DTC U3000:49 is stored which may be accompanied with following symptoms. -No sound comes out from the speakers. -Audio source selection is unavailable. • The vehicle icon rotates when using the navigation with "head-up" mode.
Trouble codes it names: U3000
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 16-005-23 | Service bulletin | Jun 22, 2023 | 10238677 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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More bulletins about the electrical system
Source: same model, same component group74 other manufacturer communications filed against the Mazda MX-30 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-042-26a | Service bulletin | Sep 17, 2026 | Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The chang… |
| SA-041-26a | Service bulletin | Sep 11, 2026 | DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer b… |
| SA-038-26b | Service bulletin | Sep 10, 2026 | This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06… |
| SA-053-26 | Service bulletin | Aug 19, 2026 | This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRI… |
| SA-039-26a | Service bulletin | Aug 19, 2026 | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect… |
| SA-050-26 | Service bulletin | Aug 7, 2026 | DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the… |
| SA-042-26 | Service bulletin | Jul 1, 2026 | This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14… |
| SA-027-26a | Service bulletin | Jun 17, 2026 | This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Ma… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda 16-005-23 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 16-005-23 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.
Which vehicles does 16-005-23 cover?
The manufacturer filed it against 1 model year: 2022 Mazda MX-30. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.